Salary: $42,357.00 - $68,480.00 Annually Location : Raleigh, NC Job Type: Full-Time Job Number: 2024-00931 Department: PU Meters Opening Date: 10/08/2024 Closing Date: 10/22/2024 11:59 PM Eastern Work Hours: Monday - Friday; 7:30 am - 4:00 pm Hiring Range: $42,357.00 - $49,980.00 Job Description Are you ready to join our Raleigh Water mission? City of Raleigh Utilities Specialists provide advanced specialized technical and maintenance support for the City's water, wastewater, collection and distribution systems. As assigned, Utilities Specialists also serve as lead workers, assigning work and monitoring work completion. In addition to full-time employee City of Raleigh benefits, qualifying Utilities Specialists are eligible for training certifications that provide stipends ofadditional 12.5% to base pay.Work Hours: Utilities Specialists work a rotating after hours call. Pay for being on call (standby) is 8 hours at regular pay. If called back into work, employee is paid at the overtime rate as indicated by policy. Duties and Responsibilities
- Assists the Public Utilities Cross Connection and Hydrant Meter Program with the following field activities:
- Conducting site surveys to determine facility hazards and the location of approved backflow assemblies
- Delivering CC Notices of Violation and working with non-compliant customers; assist in conducting CC Orientation and Backflow Certification schools for outside contractors
- Assembling, repairing, and testing hydrant meter rental units
- Assists the Public Utilities Cross Connection and Hydrant Meter Program with the following office activities:
- Maintaining Cross Connection database, troubleshooting and resolving errors in database through research in CC&B, Wake Gov, PUMA, and other internet sources
- Receives, processes, and responds to customer inquiries and complaints concerning testing letters and installation requirements
- Processes completed test reports, notifies customer of failed reports, assists with non-compliant customers, and assists with Certified Tester information and documentation of assemblies
Typical QualificationsEducation and Experience: High School Diploma or GED and four years of maintenance experience OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation Licensing and Certifications:
- Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
- Ability to obtain the following certifications:
- City of Raleigh Backflow Certification and Cross Connection Control ORC Certification (within 1 year of hire)
- Water Distribution Level C Certification (within 2 years of hire)
Preferred Qualifications:
- Two or more years of Cross Connection or Distribution System experience
Additional InformationKnowledge, Skills, and Abilities:
- Providing excellent customer service with strong interpersonal communication verbally, in writing, and in presentations
- Analyzing issues/problems to develop reasonable solutions
- Implementing governmental policies
- Intermediate working knowledge of the Cross Connection Program
- Intermediate level of experience with Microsoft Office
ADA and Other Requirements: Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Working Conditions: Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel. Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position. When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your total rewards . Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future. To find out about the City's benefits package, and other programs, please visit our Employee Benefits page: The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are
not eligible for the City of Raleigh's benefits. 01 Please select your highest level of education completed.
- Some high school
- High school diploma (or GED)
- Some college
- Associate's degree
- Bachelor's degree
- Master's degree
- PhD or other professional degree
02 How much relevant or comparable work experience do you have in this field?
- None
- Less than 1 year
- 1 to less than 2 years
- 2 to less than 3 years
- 3 to less than 4 years
- 4 to less than 5 years
- 5 to less than 6 years
- 6 to less than 7 years
- 7 to less than 8 years
- 8 to less than 9 years
- 9 to less than 10 years
- 10 years or more
03 Do you have a valid North Carolina Driver's License Class C or the ability to obtain one within 60 days of hire?
- Yes, I currently have a valid NC Driver's License.
- I do not currently have a valid NC Driver's License, but I can obtain one within 60 days of hire.
- No, I do not currently have a valid NC Driver's License and NO, I cannot obtain one within 60 days of hire.
04 Do you have experience with Microsoft Word?
Required Question