Location: New Castle,PA, USA
*Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are *Beautifully Different*. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Waters 6,500 talented professionals leverage their significant expertise and the companys national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barrons 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agencys WaterSense Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. _ *Work Schedule*_ Tuesday to Friday 12:00 p.m. - 8:30 p.m., Saturday 7:30 a.m. - 4:00 p.m. Opportunity for OT, 24/7 operations _ *Primary Role*_ Performs a variety of tasks in the operation and maintenance of water distribution and wastewater collection system facilities. _ *Key Accountabilities*_ * Inspects, operates, maintains, troubleshoots, installs and repairs water distribution and wastewater collection system facilities including but not limited to a) water mains, valves, hydrants and service lines, 2) sewer lines, manholes and service laterals, and 3) pumping and flow control facilities. * Responds to customer service inquiries including service disruptions, service line problems and grinder pump malfunctions. Investigates complaints and determines corrective action per company procedure. * Performs new service activity including tap installation and records keeping. * Monitors plant operations (as needed), water distribution and wastewater collection systems and makes adjustments as directed to control their operations. * Operates and maintains plant process equipment as directed. * Completes all necessary forms, sketches, and field notes and uses maps and records. Maintains all necessary records. Maintains tools and work equipment. * Performs maintenance and light construction duties including repairs and/or improvements to physical plant, custodial duties, and related building and grounds activities. * Performs facility mark-out pursuant to Pennsylvania One-Call. * Successful candidate will perform service and operator duties as required. * Ability to effectively utilize technology and software platforms. * Performs other duties as assigned by supervisor. * Responsible for flushing hydrants and valve turning program. * Sound for leaks in distribution system. _ *Knowledge/Skills*_ * Ability to utilize hand tools and power tools. * Computer literacy. * Ability to manage time and workload efficiently. * Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance. * Working knowledge of distribution/collection systems. _ *Experience/Education*_ GED/High School graduate or state recognized education equivalency certificate. _ *Certifications & Licenses*_ * PA DOT Certification required. * Valid Driver's license. _ *Work Environment*_ * Work is in environmental conditions including contact with wastewater, chemicals, fumes, odors and dust as a result of working with handling potentially hazardous wastewater treatment and laboratory chemicals. Exposure to potentially harmful pathogens and gases in raw unprocessed wastewater creating potential for blood borne/airborne disease. * Electrical hazard conditions. Exposure to inclement weather mostly of short duration. * Position is subject to 24 hour call-out and overtime. _ *Competencies*_ Champions safety Customer obsessed Cultivates innovation Nimble learning Drives Results Collaborates * Join American Water...We Keep Life Flowing* * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* *based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.*