Utility Program Data Admin
: Job Details :

Are you detail-oriented and thrive in a fast-paced environment? If so, read on!

Action Inc. is seeking candidates to join our growing Energy Services team as a Utility Program - Data Admin at our Peabody location.

Action Inc. is about helping people and changing lives. We're dedicated to empowering people and building a stronger, more productive community. We offer affordable housing and homelessness prevention, fuel assistance and energy conservation programs, and education and job training. We are a welcoming place where you can find help, hope, and support when you need it most. Our mission at Action Inc. is to advance economic equity and foster a thriving community on Cape Ann and beyond.

Job Summary: Supports a team of Utility Program Data Coordinators in communications with sub-contracting agency partners and funding source. The position will streamline the communication and resolution of errors identified during the invoicing review process in a timely manner.

Hours: Monday - Friday, 8:30 AM to 4:30 PM, NON-EXEMPT

Benefits: Medical, Dental, Vision, Paid Time Off, Holidays, Life Insurance, AD&D, Long Term Disability, EAP, 403(b) with generous match after first year

Duties/Responsibilities:

• Setting clear expectations for invoicing error resolutions will be of the highest priority.
• Responding to invoicing related inquiries from sub-contracting agencies and funding source. Monitoring and logging invoice submissions as they are received.
• Will maintain and curate organization systems for logging inquiries and understanding the statuses of outstanding requests.
• Maintain organizational systems for tracking requests and fixes.
• Communication for error resolution will be prompt and professional.
• Quality control of all areas will be a daily priority.
• Work closely with Data Coordinators on a daily basis.
• All other daily tasks necessary in program operational support.
• Attend and participate in departmental, organization-wide and other meetings.
• Act in the best interest of the organization, reflecting the values of teamwork, collaboration and mutual respect.
• Other duties as assigned.

Required Skills/Abilities:

• Proficiency in Microsoft 365, including Microsoft Outlook and Excel
• Proficiency in web-based project management systems
• Driver's license required

Education and Experience:

• Previous experience in an administrative support position is preferred.

Physical Demands:

• Must be able to lift, move and carry 10 lbs