Venue Box Office staff
: Job Details :

Job Summary:WHAT THIS ROLE WILL DO* Cash Handling; Opening Procedures and Closing Procedures* Maintain superior customer service both in person and over the phones* Answer phone with prompt and courteous attitude* Guest Relations* Will Call/Sales/Coat Check Window* Running Ticketmaster Program on Computer for Sales* Processing Opening and Closing Paperwork* Knowledge of Talent and Entertainment* Have a positive attitudeWHAT THIS PERSON WILL BRINGRequired:* Working Knowledge of Phone Handling, Cashiering, Customer Service* Entry level knowledge of basic computer operation and Point of Sales systems* Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail* Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment* High School DiplomaPreferred:* Previous Ticketing experience* Working knowledge of Windows based PC programs* Bilingual proficiency in English and Spanish is highly desirablePhysical Demands/Working Environment:* Working environment is fast-paced* Position requires repetitive use of arms for answering busy phones and typing