The Venue Coordinator is responsible for assisting with planning, developing, coordinating, and executing an operational management plan for NOVA Parks event rental sites. Pay Rate: $18.00 per hour Major Duties/Specific Tasks
- Respond to verbal and written inquiries for information about NOVA Parks rental facilities.
- Work closely with in-house site and Catering staff as well as outside event staff.
- Assist with planning and participation in wedding shows, open houses, and other facility marketing outreach.
- Provide information on various events.
- Reserve required space/facility and ensure readiness for event.
- Serve as liaison between renters and NOVA Parks in the absence of the Facility Manager and Park Manager; oversee events.
- Ensure timely and orderly cleaning of facility before and after use.
- Respond to inquiries for reservations and book reservations.
- Promote and market rental facilities by providing information on other facilities and rental options.
- Actively develop new sales leads.
- Correspond with clients to confirm reservations, to initiate prompt payment and/or to make special arrangements as requested or required; communicate those needs with management.
- Receive and/or process payments, issue receipts, prepare other documentation as needed.
- Generate standard reservation permits and contracts.
- Operate personal computer to prepare correspondence and/or reports.
- Compile detailed activity reports to include bookings, cancellations, deposits, payments, sales projections and leads.
- Order and maintain needed supplies.
- Prepare various statistical reports.
Minimum Qualifications:
- Graduation from high school.
- Availability to work a flexible schedule including most weekends during wedding season.
- Ability to perform routine custodial duties such as cleaning restrooms and stocking supplies, sweeping floors and helping with preparation and clean-up of special events.
- Knowledge of principles, methods, and practices involved in Event Facility Management preferred but not required.
- General knowledge of marketing principles and techniques with ability to assist with the development and implementation of an effective, results-driven promotional plan.
- Knowledge of reservation practices and procedures.
- Knowledge of basic event catering functions.
- Ability to develop and maintain effective relationships with co-workers, and partnerships with outside vendors/contractors/associations.
- Considerable ability to identify and isolate problems and to initiate appropriate actions.
- Considerable ability to deal courteously and effectively with the public and special interest groups, and to provide a strong, positive public relations program; w/considerable ability to interpret and explain NOVA Parks policies, rules, and procedures to employees and to the public.
- Considerable ability to communicate clearly and effectively with ability to prepare and present accurate reports.
- Working knowledge of personal computers and various software applications.
- Possession of or ability to obtain and maintain driver's license with safe driving record.
- Availability to work evenings and weekends at special events and/or ceremonies.
- Ability to obtain food service certification.
- Certification or ability to obtain certification in CPR and First Aid.
- Regular and predictable attendance is an essential function of the position.