Location: Riverton,NJ, USA
Our Veterinary Clinic Assistants help bring our Vet Clinics to life by interacting with Pet Parents as well as supporting the Veterinarians. The role includes safely retraining animals, dispensing and labeling medication as well as assisting pet parents with product recommendations and facilitating check out process.PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.Job OverviewCollect payment, dispense and label medication, and review discharge paperwork with pet parentsSafely restrain / hold pets for wellness procedures including vaccines, nail trims and microchippingCollect and prepare blood and fecal samples for laboratory testingDrive vans to and from clinics responsibly; load and unload the vans upon arrival anddepartureMake recommendations for services and products to every pet, every time, based on the pet's lifestyle and an understanding of canine and feline diseasesMaintain a clean and sanitary work environment by disinfecting surfaces and equipment between each petAbility to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and productsPromote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team membersProvide customer service to pet parents by answering questions and assisting them through the clinic processAchieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips soldScan pets for microchipsPrepare canine and feline vaccinesEstablish and maintain effective relationships with pet parents and partnersOther duties as assignedMinimum Qualifications:Must be 18 years of age or olderValid driver's licenseMust be able to work weekends, varied weekdays and times, occasional overnightsReliable transportation to and from workPresent professional appearance and positive conductPunctuality and dependability highly valuedMust be able to drive a company vehicle for long hours and in various terrain and weather conditions. Portion of workday spent in vehicle.Some outdoor clinic work and activities may be necessaryMust be able to work for prolonged periods of time in the field, including 12–14-hour daysEducation Requirements:High School Diploma or equivalent requiredPreferred Qualifications:Previous customer service sales experienceNavigate computer software (iPad, Bluetooth devices and more)Strong organizational, problem-solving, and analytical skillsAbility to work within a team to meet team goals and objectivesComfort level in approaching host location's customers to educateabout our clinicsAbility to adapt to changing prioritiesPhysical Requirements:Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standardsAbility to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standardsMust be able to lift and carry up to 50 lbs.