Location: Astoria,NY, USA
Astoria Veterinary Group is in search of a full-time or part-time (open to either) Veterinary Client Service Representative to join our growing team!
We offer an AMAZING benefits package- which includes 401k, paid continuing education, student loan support, mental health and family support sessions, generous pet discounts, and more!
Compensation: $18-$22.00/hour based on skills and experience
Our Ideal Candidate:
An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets, this experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 30-40 hours per week (part-time ranges from 20-30 hours), days and evenings. One weekend day is required.
Job Duties:
* Communicating via phone, email, and/ or in person with clients and actively listening to their concerns.
* Scheduling appointments and using our computer information system to accurately process client payments and maintaining patient records.
* Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
* Ability to multi-task through out the day.
* Ability to prioritize tasks faced with each day.
Job Requirements:
* High School Diploma or equivalent, AAS or higher preferred.
* At least 6 months of customer service experience is preferred.
* Veterinary hospital experience is preferred, however not required.
* Ability to lift up to 40 pounds, squatting, reach, standing, and walking throughout the day.
Benefits - our care in action
We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:
* Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
* Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
* Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
* Generously subsidized backup and ongoing care support for children, adults, and pets
* Mental health benefits including coaching and therapy sessions
* 401k with employer contribution and no waiting period
* Continuing education and development support through our library of free CE courses and paid time off to complete
* Scholarship opportunities and student loan support program and so much more!