Location: Topeka,KS, USA
Family Pet Hospital is seeking a part-time Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
Part-time benefits and compensation:
* Compensation: $14.50 - $15/hour, based on experience and skillset
* Career growth potential
* And more!
Required qualifications and skillset:
* 1+ years of client service experience
* Previous veterinary experience is desired
* Proficiency in the following skills:
* Client service and communication
* Managing phone lines
* Scheduling appointments
* Financial transactions
* General front desk duties (emailing, filing, etc.)
About our hospital:
Dr. Joseph Cook established Family Pet Hospital with a mission to provide quality care to pets and make family the cornerstone of our practice. The FPH team has been providing compassionate medical and surgical services to small animals in our community since 1995. Our three doctors are supported by a talented team with years of hands-on experience in the field. Were guided by a culture-centered Medical Director and are proud to have excellent team longevity (seriously, our head technician joined the team in 1997!). We have created an environment where our staff truly cares about one another, our hospital, and our patients, and were eager to welcome a new person to the team!
If youre interested in joining the team at Family Pet Hospital, we encourage you to APPLY TODAY. We look forward to hearing from you!