Veterinary Receptionist Nottingham Pet ClinicSyracuse, NY 13210 The Nottingham Pet Clinic is seeking a full-time, experienced Veterinary Receptionist to join our team. Established in 1985 by Dr. Nancy Freeborough, our small-animal practice is nestled between Syracuse University and Le Moyne College. We proudly serve our community with a mission of genuine care and comfort to our patients. Our receptionists are loved by our clients and staff alike, because they are amazing! Do you have a passion for helping pets and their people? Are you a multi-tasking wiz with a keen eye for details? Does calming a worried client bring you a sense of accomplishment, knowing that you made a difference? You may be exactly who we are looking for!
Job Responsibilities: - Checking patients in, discharging patients, invoicing
- Providing exceptional customer service such as greeting clients, answering questions, processing incoming patients, and handling payments
- Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
- Scheduling referrals
- Handle incoming and outgoing mail and email
- Update and file patient charts
- Retrieve prescriptions
- Assist with pet supply purchases such as food and supplements
- Maintain the cleanliness of reception area and waiting room
- Retail sales
Skills / Qualifications: - High School Diploma or relevant education and relevant work experience
- Exceptional Customer Service skills
- Organizational Skills
- Tech Savvy
- Team oriented
- Communication skills
- Ability to multi-task under pressure
All Full Time Team Members are eligible for benefits, including: - Competitive base pay plus revenue share bonus program!
- Medical, vision, and dental insurance
- Short-term and long-term disability
- Life insurance
- 401k with match
- Paid time off
- Holiday pay
- Free continuing education
- Mental health support
- Shoe and scrub allowance
- And more!