Veterinary Receptionist Valley Veterinary Services (Lee, MA) WE ARE HIRING! The Valley Veterinary Services team has been proudly serving the Lee, Massachusetts community and surrounding areas for many years. We take pride in providing compassionate pet care for all creatures, big and small. We are looking for a receptionist to help us progress our bustling practice. We are a friendly, communicative and supportive team and the right candidate aligns with these values. We believe in a Whole Person Approach when it comes to our team. This includes best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. I
Job Responsibilities: - Must love animals
- Be able to multitask in a busy office environment
- Checking patients in, discharging patients, invoicing
- Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
- Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
- Handle incoming and outgoing mail and email
- Update and file patient charts
- Enter data into computerize billing program
- Retrieve prescriptions
- Assist with pet supply purchases such as food, supplements, and grooming items
- Maintain the cleanliness of waiting room
- Retail sales
Skills / Qualifications: - High School Diploma or relevant education and work experience
- Customer Service
- Organizational Skills
- Tech Savvy
- Team oriented
- Communication skills
All Full Time Team Members are eligible for benefits, including: - Competitive base pay plus revenue share bonus program!
- Best-in-class medical, vision, and dental insurance
- Short-term and long-term disability
- Life insurance
- 401k with match
- Paid time off
- Free continuing education
- Mental health support
- And more!