Location: Leesburg,VA, USA
Veterinary Receptionist
North Oatlands Animal Hospital is hiring a Part-Time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission to provide outpatients with the level of care we would demand for our own pets, expect to be supported in your work and home life with:
* A comprehensive benefits package, including medical, dental, and vision insurance
* Paid time off and a 401(k) plan for full-time employees
* Professional development opportunities
* [additional differentiating benefit]
Salary: $16.00-$25.00 per hour
Schedule: 1-2 days per week, Alternating Saturdays
Key Responsibilities:
* Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
* Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
* Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
* Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
* Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
* Previous experience as a veterinary receptionist or medical office assistant preferred
* Strong organizational and multitasking skills
* Ability to maintain a calm, professional, and positive demeanor
About North Oatlands Animal Hospital
At North Oatlands Animal Hospital & Reproductive Center you can count on superior care and excellent service. We aim to assemble an expert team of veterinary professionals to provide the best possible healthcare for our patients. We have state of the art veterinary facilities and a clean, comfortable, efficient, environment. In addition, we maintain AAHA-accreditation. Does this sound like the place for you?