Location: Centreville,VA, USA
Seeking a Veterinary Receptionist
Caring Hands Centreville is hiring a full-time or part-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission to create a better world for animals and the people who love them, expect to be supported in your work and home life with:
* A comprehensive benefits package, including medical, dental, and vision insurance
* Paid time off and a 401(k) plan for full-time employees
* Professional development opportunities
Salary: $16.00-$20.00 per hour dependent on experience
Schedule: Open to full-time or part- time. Must be available Mondays, Fridays, and Saturday
Key Responsibilities:
* Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
* Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
* Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
* Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
* Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
* Previous experience as a veterinary receptionist or medical office assistant preferred
* Strong organizational and multitasking skills
* Ability to maintain a calm, professional, and positive demeanor
About Caring Hands Centreville
Caring Hands Animal Hospitals are large, well-equipped, AAHA-accredited facilities. We offer convenient hours six days a week and have an open-door policy to provide excellent service to our clients. Our full-service hospitals offer state of the art care for our patients including computerized patient records, digital radiography, and in-house laboratory.