Location: Perkasie,PA, USA
Dublin Veterinary Hospital is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission to offer outstanding care that enhances the well-being of every pet we encounter, expect to be supported in your work and home life with:
* All the benefits you deserve-medical, dental, vision, retirement-plus an employee pet discount because we know your pets are family, too.
* Paid time off. Take the time you need to recharge.
Salary: $17.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Flexible schedule. The hospital is open Monday-Thursday from 8 am-7 pm, Friday from 8 am-4 pm, and select Saturdays from 8 am-12 pm.
Key Responsibilities:
* Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
* Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
* Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
* Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
* Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
* Previous experience as a veterinary receptionist is required
* Strong organizational and multitasking skills
* Ability to maintain a calm, professional, and positive demeanor
About Dublin Veterinary Hospital
Dublin Veterinary Hospital has been serving the pets of Perkasie, Bucks County, and surrounding areas since 1994. Our facility, once a barn from 1835, is now a modern veterinary hospital equipped with a welcoming waiting room, exam rooms, a diagnostic lab, a surgical suite, and an x-ray room. We are dedicated to providing the highest quality of care, guided by our core values of compassion, expertise, and integrity. As an AAHA-accredited practice, we meet the highest standards in veterinary medicine. Our mission is to offer personalized, compassionate care while fostering strong partnerships with pet owners to ensure the well-being of every furry or scaly family member.