Vice President, Account Manager, Securities Services
: Job Details :

Vice President, Account Manager, Securities Services

About the Company

Renowned commercial investment banking company with an international reach

IndustryFinancial Services

TypePublic Company

Founded1812

Employees10,001+

Categories

• Wealth Management
• Credit Cards
• Banking
• Financial Services
• Banking & Mortgages
• Consulting & Professional Services
• Brokerage
• Business
• Common Purpose
• Finance
• Financial Ingenuity
• Financial Responsibility
• Global Bank
• Investing
• Investment Banking
• Responsible Finance
• Global Banking
• Global Finance
• Investment Bank
• Insurance
• Asset Management
• Investment Management
• Financial Transactions
• International Trade
• Capital Management
• Assistance Services
• Risk Analysis
• Home Ownership
• Lending Services
• Financial Trading
• Foreign Trade
• Mobile Communication
• Blockchain
• Regulatory Affairs
• Sustainability
• Corporate Citizenship
• Credit

Specialties

• banking
• commercial banking
• investment banking
• wealth management
• credit cards
• capital markets
• equity and fixed income research
• consumer lending
• cash management
• and transaction services

Business Classifications

• B2B
• B2C

About the Role

The Company is seeking a VP, Account Manager for Securities Services within its Institutional Clients Group. The successful candidate will be the primary contact for operational service-related escalations, ensuring the delivery of a best-in-class client experience. This role involves creating collaborative relationships with clients, leading the resolution of operational and service issues, and acting as an advocate for clients within the business. The VP and Account Manager will also be responsible for setting standards for exceptional client service, leading client service reviews, and soliciting and acting on client feedback to continuously improve service delivery. Applicants should have a BS/BA degree in a relevant subject or equivalent work experience, a strong background in global financial institutions, and a comprehensive understanding of securities services products. The role requires a strong customer focus, the ability to build trust with clients and senior leaders, and a proven track record in a client-facing role. The ideal candidate will be results-oriented, a self-starter with a continuous improvement mindset, and have the ability to lead cost-saving initiatives and manage operational risks. Strong analytical, problem-solving, and influencing skills are essential, as is the ability to work effectively and independently with a focus on proactive client management.

Hiring Manager TitleClient Executive (CE)

Travel PercentLess than 10%

Functions

• Finance