Vice President, AMC Ambulatory Operations
: Job Details :

Description

As a not-for-profit organization, Mass General Brigham (MGB) is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, MGB supports a complete continuum of care including two academic medical centers, community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities.

Under the leadership of the BWH and MGH Chief Operating Officers (COOs), the Vice President of AMC Ambulatory Operations (VP) serves as the senior executive for ambulatory operations across BWH and MGH (the AMCs ). The VP serves as the primary executive and the hospital executive partner to the AMC Senior Vice Presidents of Department Operations and AMC Department Chairs in their leadership of, and pursuit of excellence in, clinical ambulatory services within their respective departments. Specifically, the VP oversees:

The VP works in close partnership with the MGB VP of Ambulatory Care Transformation, SVPs of Departmental Operations, the department administrators, and the BWH and MGH SVPs of Hospital Operations and the facilities, perioperative, and procedural leaders. In addition, the VP works in close partnership with leadership in the Office of the Chief Medical Officer and the Office of the Chief Nursing Officer.

The VP is responsible-directly, or in partnership with senior leader colleagues and/or clinical leaders-for a number of ongoing, broad organizational requirements, including:

Reporting to the COOs, the VP is ultimately accountable for the overall administrative and strategic leadership, operating results, and financial performance of the applicable areas, and serves as an institutional leader across the AMCs.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Leadership

Service Management

Ensures planning and design of well-designed space that supports efficient, patient-centered care.

Qualifications

MINIMUM JOB QUALIFICATIONS:

• 7+ years of experience as a leader within an academic medical center.
• Demonstrated track record of successfully leading teams.
• Experience working in a highly matrixed organization / environment strongly preferred.
• Master's degree required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Leadership: Truly outstanding interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people are required. A demonstrated ability to interact with all members of the organization in ways that enhance understanding, respect, cooperation, and problem solving is essential.
• Results orientation: Results-driven approach with experience/ability to achieve results in a metrics based analytical environment.
• Organizational Skills: Outstanding organizational skills are necessary to manage many competing timetables and responsibilities and deadline pressures.

DIRECT REPORTS:

• Executive Director, Ambulatory Services
• Executive Director, Waltham and Danvers
• Regional Director, Ambulatory Operations
• Director, Ambulatory Operations & Services
• Administrative Director, International and Specialized Healthcare Services
• Practice Administrator, Westwood
• Program Manager, Community Outreach
• Nurse Director, FXB/Westwood (indirect)
• 3-4 Project Managers/Administrative Assistants

WORKING CONDITIONS:

• Attends meetings in and out of hospitals and clinics. May require travel to off-campus locations.
• Is available for early and late meetings and flexible to meet frequent deadlines. Some evening and weekend work will be necessary.

SYSTEM AND FISCAL RESPONSIBILITIES:

• Accountable for the budget performance of all accounts within the purview of the position.
• Responsible for managing an effective, efficient team of resources, with stewardship.
• Works within legal, regulatory, compliance, accreditation and ethical practice standards relevant to the position and as established by BWH/BWFH/BWPO/MGH/MGPO/MGB.

EEO Statement:

Brigham and Women's Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.