Summary: The Vice President of Operations is responsible for oversight of CDS Monarch OPWDD services including but not limited to Day Services, Residential Settings, Evening Activities, Family Education and Support Programs, Grant Programs, and other programs as assigned. Responsible for daily operations as well as strategic initiatives. Oversees operational Directors and Associate Directors to ensure the highest level of performance and quality metrics for those with I/DD. Essential Job Functions:
- Provide direct supervision to Operational Directors, Associate Directors, and other staff as assigned.
- Assume administrative responsibilities for all assigned facilities in the agency through direct supervision to direct reports.
- Oversee implementation of new projects and initiatives. Monitors and launches new activities for revenue growth and risk mitigation.
- Provide sufficient direction and monitoring to ensure that all programs are fully compliant with New York State Office for People with Developmental Disability Standards.
- Provide clear direction to ensure that the programs are staffed at established life safety minimum staffing and program staffing levels.
- Responsible to ensure that CDS Monarch Incident Management Policy and Procedure is consistently followed within each Program. Coordinates with Quality Assurance for preparation of annual quality management program.
- Complete site visits to all applicable programs under their supervision to ensure that the program environments and surroundings remain safe, attractive, comfortable, and well-maintained.
- Monitor monthly budgets of CDS Monarch programs and acts to adhere to established spending parameters.
- Lead new recruitment and retention initiatives. Collaborates with Human Resources on personnel training modules for all levels of staffing.
- Complete environmental and capital improvement plans as necessary for each program.
- Prepare and submits reports in a timely manner to the EVP of Operations as needed
- Attend and participates in all meetings as directed by the EVP of Operations
- Notify the EVP of Operations of all barriers impeding the completion of all duties and responsibilities.
- Perform all other necessary duties relevant to the position as directed by the EVP of Operations
Knowledge, Skills, and Abilities:
- Knowledge of OPWDD and/or DOH program and service delivery system.
- Proficient in budgeting, finance, quality and performance management metrics.
- Expertise in program development, with a preference in services for people with developmental disabilities and/or health home care management.
- Must be able to multi-task, establish priorities, and meet deadlines.
- Proficient in strategic operational planning.
- Must be able to make presentations as well as address large and diverse groups.
- Strong writing skills
- Ability to work independently and motivate others.
- Ability to communicate effectively, both orally and in writing.
Education and Experience:
- Master's Degree in Human Services or a related field
- Seven years' experience in human service delivery with the following qualifications:
- At least six years' experience in direct program services for those with intellectual and developmental disabilities in New York State
- At least four years' experience in a senior supervisory position
- History of proven success in delivery of services for at-risk populations
- Reliable transportation (NYS Drivers' Licensed required).
The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law.CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-###-####