Vice President of Service - HVAC or Construction Industry Experience Required
Location: South Bronx, New York (Onsite)
Overview:
A growing firm in the residential and commercial services industry is seeking a Vice President of Service to oversee operations, ensure exceptional service delivery, and drive customer satisfaction. This individual will be instrumental in optimizing service strategies and leading a team of skilled professionals.
Responsibilities:
- Oversee service operations to ensure quality, efficiency, and customer satisfaction.
- Develop and implement strategies for operational improvement and cost management.
- Manage and mentor service teams to enhance performance and achieve operational goals.
- Collaborate with other departments to ensure seamless service delivery.
- Utilize data and analytics to drive decision-making and identify opportunities for improvement.
Qualifications:
- 8–10+ years of experience in a senior service operations role, preferably in HVAC, facilities, or related fields.
- Strong leadership and team management skills.
- Exceptional problem-solving and organizational abilities.
- Experience with operational analytics and performance metrics.