Vice President Operations
: Job Details :

Here at HR Soul our solutions amplify the performance of people and the soul of company culture. From strategic planning with CEOs, partnering with HR leaders on key projects, building high performing teams to coaching and recruiting the future of our client's organization.

We are currently searching for a Vice President of Operations, based in the Atlanta area, for a rapidly growing, Tennessee-based company. The Vice President of Operations plays a pivotal role on the senior leadership team, reporting directly to the Chief Operating Officer (COO). This position is tasked with overseeing the company's operational activities, ensuring seamless execution of business strategies, and driving organizational efficiency and effectiveness.

Leading a team of 5, and overseeing operational departments and external vendors, the VP of Operations is responsible for optimizing processes, enhancing performance, and achieving key organizational objectives. Core responsibilities include developing and implementing operational policies, managing daily operations, monitoring KPIs and determining areas that need improvement, and ensuring compliance with industry standards and regulations.

Key Responsibilities:

• Oversee daily company operations to ensure efficiency, compliance, and high performance.
• Lead Regional Directors and operations teams, driving execution of strategies and operational excellence, as well as developing the regional leadership team.
• Collaborate with senior leadership to develop and align long-term operational strategies with company goals.
• Monitor Key Performance Indicators (KPIs) to identify trends, address challenges, and optimize performance.
• Manage the business liability insurance program, overseeing claims processes and resolutions.
• Partner with the Training Department to develop and implement operational training materials.
• Strategize and maintain organizational structure, including resource allocation and regional capacity.
• Build and maintain strong client relationships through regular communication and in-person meetings.
• Implement and monitor service standards, client satisfaction, and retention initiatives.
• Foster a culture of continuous improvement and accountability through effective leadership and team development.
• Participate in industry events, education programs, and partnerships to stay ahead of emerging trends and technologies.

Key Skills:

• Demonstrated success in developing and executing operational strategies.
• Proficient in monitoring, understanding, and driving Key Performance Indicators (KPIs) to support decision-making and improve overall performance.
• Skilled in identifying trends, uncovering opportunities, and addressing challenges through data-driven approaches.
• Proven leadership abilities with experience managing, developing and guiding teams to achieve goals.
• Exceptional presentation skills, capable of leading virtual and in-person meetings with diverse group sizes and engaging in on-stage speaking events.
• Strong problem-solving, decision-making, and analytical skills.
• Solid financial expertise, including budget management experience.
• Excellent verbal and written communication skills, with strong interpersonal abilities.
• Comprehensive knowledge of industry standards, practices, and procedures.
• Highly organized with keen attention to detail.
• Proficient in Microsoft Office Suite and adept at thriving in fast-paced, dynamic environments.

Education/Experience:

• Bachelor's degree in business administration, Operations Management, or a related field
• Minimum of 5 years of experience in operations management, with at least 3 years in a senior leadership role.
• Lean or Six Sigma certification preferred
• Ability and willingness to travel up to 50% of the time

Diversity Commitment

At HR Soul, we embrace a rich tapestry of backgrounds and experiences within our workplace. We actively encourage applications from women, individuals of color, members of the LGBTQ+ community, people with disabilities, ethnic minorities, immigrants, and veterans.

Equal Opportunity Employment Statement

HR Soul proudly upholds its status as an Equal Opportunity Employer. We prohibit discrimination against any employee or candidate based on various attributes, including but not limited to race (encompassing characteristics historically associated with race such as hair texture and style), color, gender (including pregnancy and related conditions), religion or belief, national origin, citizenship, age, disability, veteran status, union membership, ethnicity, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable laws.

Inclusivity Commitment

HR Soul and its partners are fully committed to ensuring that all qualified individuals are included. We provide reasonable accommodations for applicants and employees with disabilities. If you need assistance during the job application or interview process, or require accommodations to perform essential job functions, please reach out via our contact page: Contact HR Soul.

Your Rights

HR Soul is dedicated to ensuring that all applicants are aware of their rights concerning workplace discrimination, which is unlawful.

Application Agreement

By applying for this position, you authorize HR Soul to exclusively consider you as a candidate for the specified opportunity. You affirm that the information you provided about your qualifications is true and that you have not misrepresented yourself. Additionally, you agree to keep confidential any details regarding the position that you may learn from HR Soul, sharing such information only as necessary to support your application process. In exchange, HR Soul pledges to make reasonable efforts to represent you throughout the job screening and resume distribution stages.

Salary Transparency Statement

Compensation for this position (and others) at HR Soul is based on multiple factors, including:

• The candidate's skill set, experience, and education
• Required licenses and certifications
• Geographic location of the office
• Additional business and organizational considerations

In line with local regulations, HR Soul provides a salary range that reflects a reasonable estimate of the base pay for this role in areas where salary disclosure is mandated.