Vice President, Platform Engineering & Operations
: Job Details :

Vice President, Platform Engineering & OperationsJob LocationsUS-NY-New YorkJob ID2024-2088# of Openings1CategoryInformation TechnologyAbout Us

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment.

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork.

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

You Will

The Technology community sets technology vision, strategy, goals, and performance measures to fulfill and advance the Movement's business objectives. Technology directs traditional information technology functions, as well as enhances business value with innovative, technology-based solutions. The teams in this Community division include IT Foundational Services, Business Intelligence & Data Engineering, Customer Applications and Platform Engineering & Operations. The team collaborates closely with all other communities at GSUSA as well as with external vendors.

POSITION SUMMARY

The Vice President, Platform Engineering & Operations is responsible for the planning, design, implementation, and technical support of all external facing GSUSA information technology systems including network operations, solution architecture and platform engineering. Provides the leadership and management oversight necessary to advise GSUSA senior management on innovative and cost-effective solutions necessary to meet business objectives within the financial constraints of the organization. Manages vendor relations and is responsible for ensuring that vendor-delivered products and projects are on time, within budget and within project specifications. Ensures the technical architecture supports the core business strategy for the organization.

ESSENTIAL RESPONSIBILITIES - Primary duties of the position

Works jointly with the Chief Technology Officer and other IT leadership in the formulation of GSUSA IT policies and strategies based on a practical knowledge of the GSUSA mission, business goals and financial capabilities. Implements strategy and policies with the responsibility for ensuring that short- and long-term business goals and intermediate objectives are met in a timely and cost-effective manner.
• Owns, drives and manages the architecture, design, development and implementation of new infrastructure technologies and revisions to existing technologies. Quickly identifies potential problems and barriers to project success; selects and implements innovative and creative procedures and actions to overcome challenges. Manages assigned operations and project budgets. Monitors project milestones as a way of ensuring timely project completion.
• Leads the strategy for API-as-a-Service model to support integration between key platforms, ensures the architecture and development of APIs align with business needs and scalability goals and implements best practices for API lifecycle management, governance, and security.

• Develops and fosters an engineering culture that values innovation, collaboration, and continuous improvement.
• Promotes and provides technical knowledge and learning throughout the organization.
• Creates and maintains a strong customer-focused solutions dedicated to ensuring the highest levels of system availability and maintenance. Ensures quick and effective responses to customer issues and challenges. Must be able to identify and implement both quick and long-term solutions to immediate problems. Works collaboratively with varied interested parties in selecting and implementing most appropriate solutions within constrained time frames and resource availability.

• Provides technical insights to Procurement when negotiating with external vendors and partners regarding relevant IT product, resources, and equipment.
• Promotes and contributes toward GSUSA's goal of institutionalizing pluralism by initiating and participating in activities and functions that enhance organizational diversity and, in the research,design, development, and delivery of all resources and services in the incumbent's area of expertise.
• Contributes to GSUSA's affirmative action plan by ensuring and promoting nondiscrimination in every aspect of Girl Scouting.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED COMPETENCIES

Strong people leaders, leading major sub-communities or major initiatives projects that have substantial long-term implication for the organization/movement. Strong fiscal responsibility.

• Demonstrated experience in all aspects of information technology, especially of large CRM/ERP systems, (e.g. Salesforce, SAP, Oracle/NetSuite) and web-based solutions. High level expertise and experience in designing, selecting and implementing organization-wide IT systems.

• In-depth experience in working with multiple and varied platforms and environments such as Linux, Microsoft Windows, SQL Server, Salesforce, Okta, Gigya, MuleSoft, and related technologies.
• Strong understanding of API as a Service/microservices API architectures and strategies.

• Understanding of key content management principles and approaches to support Headless Content as a Service including the use of APIs for content delivery.

• Broad understanding of cloud infrastructure systems such as AWS, Azure and Google Cloud and how to best leverage these systems to maximize value to GSUSA solutions.

• Demonstrated experience in selecting and managing external technology vendors to design and implement designated aspects of organization-wide IT services and solutions.
• Proven and very strong technical project management skills in managing all aspects of multiple large-scale IT projects.
• Experience in leading change management projects involving changes in organizational culture through the selection and adoption of creative best practice methods including re-engineering, outsourcing, and decentralization.
• Strong financial acumen and experience in developing, managing and adjusting organization-wide IT budgets as well as individual project budgets.
• Broad people management skills including project management, performance management and coaching, staff development and the management of vendor personnel. Ability to establish and maintain collaborative relationships and partnerships across business and organizational lines.

• Strong communication and presentation skills that can be directed toward technical and non-technical audiences. Ability to translate highly technical concepts and principles into business- oriented language that enables non-technical audiences to understand technical needs, objectives and issues from a value added perspective.

REQUIRED TECHNICAL SKILLS

Office 365 or similar suites

Competency in PowerPoint or similar presentation software

Competency in Microsoft Excel or similar software

Competency in MS Project

Agile Toolsets such as Jira or Rally

Competency in SharePoint or Confluence

Broad understanding of scripting and programming languages

Strong systems integration experience utilizing programmatic and network APIs such as RESTful and GraphQL

Deep understanding of data management principles and database architecture, including both SQL and NoSQL databases

REQUIRED EDUCATION AND EXPERIENCE (i.e., degrees, certifications)

Degree or Equivalent Experience:

Bachelor's degree or relevant experience

Strong preference for a graduate-level degree (MS/MBA) with extensive combination of technical and management experience (including leadership responsibilities) which may be substituted for the graduate level degree.

Minimum Years of Experience: Ten (10) years prior experience in a senior-level management or staff position with responsibility over multidisciplinary functions

Minimum of 15 years' experience in senior information technology positions in medium to large organizations.

Required Field of Study:

Computer Science/Information Management and/or other Science related degrees

Certifications Requirements:

• PMP Certification a plus
• Certified Scrum Master/Product Owner a plus
• AWS Certified Solutions Architect a plus

Salary Range: $120,000-$190,000

This represents the present low and high end of the pay range for this position. This pay range is only applicable to NYC Metro-based employees, on a hybrid schedule. Actual pay will vary based on various factors, including but not limited to experience.

What We Offer:

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes:

Paid Time Off:

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits:

• Medical and Behavioral Health Coverage
• • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
  • Both plans include GSUSA partial subsidy of premium costs
  • Dental and vision coverage

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
• Company-paid life insurance
• Flexible work arrangements
• 12 weeks of paid parental leave
• 401(K) with company match
• Sick leave
• Short- and Long-Term Disability for salary continuation
• Health and Wellness Classes and Activities throughout the year
• Access to Employee Engagement Groups

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: This job operates in a professional office environment.

POSITION TYPE: This is a full-time position.

AAP/EEO Statement: GSUSA is an equal employment opportunity employer.