Meriplex
Location: Houston,TX, USA
Date: 2024-12-10T08:13:16Z
Job Description:
Responsibilities:
Lead and manage a team of Account Managers to provide excellent customer services to all assigned customers, which is measured in the team and individual scorecard dashboards. Develop and execute successful negotiations for competitive solution renewals and proposals highlighting Meriplex's strategy of mutual business value. Proactively lead the team in performing multiple customer outreach and sales activities with an understanding that the majority of your time will be spent in front of customers; face-to-face or virtually. Utilize CRM to provide accurate, timely, and detailed forecast funnel of opportunities to meet and exceed monthly, quarterly, and annual revenue goals. Interact with key stakeholders to ensure renewal and/or drive new sales through the finish line. Build and maintain rapport and trust within the organization through frequent communication, responsive ownership of deliverables, and respect for colleagues. Develop and maintain a high level of working knowledge about Meriplex products, services, and solutions. Active participant in training sessions targeted at the sales team. Establish and execute the strategic direction for the Account Manager team to align with the overall sales and revenue goals of the organization.Knowledge, Skills, Abilities, and Behaviors: Hunger to meet and exceed your goals through strategic planning and superior relationship management. Comfortable with highly visible funnel management and closed opportunities scorecard dashboards. Proactive nature to develop business opportunities independently. Proficient at handling escalated and/or elevated customer negotiations with professionalism. Excellent spoken and written communication, interpersonal, and relationship building skills. Proven ability to lead, mentor and develop sales teams to achieve sales targets and exceed customer expectations.Education/ Experience: Bachelor's degree preferred but not required. 3+ years in a sales leadership role at an MSP. 10+ years of demonstrated face-to-face sales experience. Proven experience driving growth while building and scaling high-performing sales teams. The ability to teach and implement sales strategies that align with the company's goals. Proficient in analyzing sales data and market trends to make informed decisions. Ability to travel 25%-50% of the time to be in front of clients. Some experience with IT sales and business development, preferably in relation to technology manufacturers or solution providers. Knowledge of various IT sales and business solutions involving: Intelligent Networks (WAN), Managed Security Services, Managed Services, Unified Communications as a Service, Hardware, Professional Services, Cloud and Disaster Recovery Services preferred. Intermediate or advanced Salesforce.com skills preferred.Physical Demands:Sedentary Work - Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.Disclaimer:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. #J-18808-Ljbffr
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