Job Title: Virtual Personal Travel AssistantJob Type: Remote (Full-Time/Part-Time Available)Company Overview: At WanderLuxe Escapes, we're not just a travel agency; we're creators of unforgettable experiences. Our mission is to design personalized journeys that ignite wanderlust and leave lasting impressions. As a leading travel agency, we pride ourselves on delivering exceptional service and tailored solutions to meet our clients' needs. If you're passionate about travel and customer service, join us on our journey to create unforgettable memories.Position Summary: WanderLuxe Escapes is seeking a dedicated Personal Travel Assistant to join our team. In this role, you'll play a pivotal role in providing administrative support, customer service, and travel assistance to our clients. If you have a passion for travel, exceptional organizational skills, and a commitment to delivering outstanding service, we want you on our team.Key Responsibilities:
- Act as the main point of contact for clients, managing travel inquiries, reservations, and itinerary updates.
- Coordinate travel arrangements, including flights, accommodations, transportation, and activities, ensuring seamless experiences for clients.
- Provide personalized recommendations and advice to clients, offering insights and expertise to enhance their travel experiences.
- Assist with administrative tasks, including scheduling appointments, managing calendars, and preparing travel documents.
- Liaise with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
- Anticipate and address any issues or concerns that may arise during travel, providing prompt assistance and creative solutions to ensure client satisfaction.
- Maintain organized records of travel bookings, expenses, and client information, ensuring confidentiality and compliance with company policies.
- Collaborate with team members to support the overall success of the department and ensure a positive client experience.
Benefits:
- Competitive salary with opportunities for performance-based bonuses.
- Flexible work schedule with remote work options.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with company matching contributions.
- Paid vacation, holidays, and sick leave.
- Opportunities for professional development and career advancement.
- Travel perks and discounts on vacation packages, accommodations, and more.
- Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.
Qualifications:
- Previous experience in customer service, administrative support, or a related field is preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
- Proficiency in using office software and online reservation platforms.
- Passion for travel and a deep understanding of different destinations, cultures, and travel styles.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
- Flexibility to adapt to changing priorities and client needs.
Join Us: If you're passionate about travel and customer service, and ready to embark on an exciting career with WanderLuxe Escapes, we want to hear from you! Apply now to become a Personal Travel Assistant and help us create unforgettable memories for our clients around the globe!Locations Philadelphia Remote status Fully Remote