Required Skills and Qualifications:
1. Technical Expertise:
- Advanced knowledge of Windows, VMware, and Linux environments.
- Proficiency in patching tools like Puppet and WSUS.
- Familiarity with VMware ESXi 7, vSAN, and vSphere features.
- Experience managing HPE GreenLake hardware infrastructure.
2. Vulnerability Remediation:
- Strong understanding of vulnerability management frameworks (e.g., CVSS).
- Hands-on experience with tools like Nessus or Qualys.
3. ITIL Framework Knowledge:
- Understanding of ITIL processes for incident, change, and problem management.
4. Soft Skills:
- Exceptional communication and presentation skills.
- Ability to work effectively in high-pressure environments.
5. Certifications (Preferred):
- VMware Certified Professional (VCP).
- Red Hat Certified Engineer (RHCE).
- Microsoft Certified: Azure Solutions Architect or equivalent (AZ-104).
- ITIL Foundation Certification.
Additional Requirements:
- Availability for on-call support as required.
- Proven track record in large-scale enterprise environments.
- Strong analytical and troubleshooting skills.