Salary: $200.00 Monthly Location : Auburn, WA Job Type: Independent Contractor Department: Parks, Arts & Recreation Opening Date: 10/01/2024 FLSA: Non-Exempt Bargaining Unit: TEMP Position Details The Campground Host volunteer duties shall include a minimum of the following:
- Greet campers and assign sites as available.
- Check to see that drop in campers have registered.
- Communicate with Parks staff regarding reserved camp sites and day camp.
- Mediate any conflicts with campers and camp sites.
- Place Campsite Reserved signs in advance of campers.
- Open and close front gate and campground gate at assigned times.
- Provide oversight and supervisory assignments of those entering and exiting the campground.
- Report to parks staff any maintenance and repair issues as they arise.
- Provide minor maintenance and repair work as needed.
- Mow grass in campsites when vacant, as needed (mower provided by City)
- Be knowledgeable and enforce all park rules and be observant of activities within the campground.
- When on duty, be on-site during check out and check in times as well as evenings.
- When on duty, be on site during weekends and holidays.
- Complete walk thru of campground for trash collection and fire pit checks.
Additionally, the volunteer will be required to perform some or all of the following: speak appropriately and respectfully to individuals of different ages and backgrounds, physically able to walk or hike on uneven outdoor surfaces, carry up to 50 pounds for short distances, bend and twist at the waist, use hands to perform and complete the above tasks in a timely manner' meet the time commitments required to successfully complete all tasks, and show initiative in job responsibilities. The Volunteer will not conduct any type of vehicle maintenance repairs on site, use any City equipment for their personal benefit, consume any type of alcohol, tobacco, or drug use while on duty, or engage in any offensive conduct or use of profanity, will not display any signs, decals, bumper stickers, posters, or any expression of speech toward any political or religious view point while volunteering for the City. The City will provide, for Volunteer's use, the following:
Recreational Vehicle (RV) pad site located at the entrance to Game Farm Wilderness Campground. Utilities to include electrical, septic, water, and garbage services of the campground. The City will also provide a $200.00 per month stipend. The Volunteer is responsible for any and all other utilities and services not specifically provided for by the City such as, but not limited to, internet, phone and cable services. Primary Duties
- In conjunction with the second camp host, provide an on-duty camp host 7 days a week including weekends and holidays.
- Coordinate balanced schedule to evenly split host duties.
- Work as a team to provide excellent customer service to campers and visitors.
- Maintain camp sites and report maintenance concerns to staff.
- Ensure dop-in campers have paid and registered.
- Enforce campground rules.
Minimum Qualifications
- Valid WA drivers license
- 18 years old
Preferred Qualifications:
- Previous campground host experience
- 2 years customer service experience
Additional Information COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Team Auburn values diverse perspectives and life experiences, and welcomes applications from people who will help us consistently demonstrate the values of equity, respect, and partnership. The department encourages people of all backgrounds to apply, including Black, Indigenous, and people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. Individuals interested in joining our team must be committed to racial, social, and economic equality for ALL people in our community. The City of Auburn is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To learn more about the Inclusive Auburn initiative, please visit: This is a volunteer position. Volunteers are not eligible for benefits. 01 Are you at least 18 years old?
02 Do you have a minimum of two years of customer service experience?
03 Please briefly explain your customer service experience. 04 Have you served as a campground host?
05 If so, list where/when (up to two years worth) 06 Please explain your experience in resolving customer complaints/issues. 07 Are you comfortable performing basic campground maintenance including mowing, weeding, trash pick up, and fire pit clean out?
Required Question