About Siena Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform. If you're excited about the intersection of human-to-machine communication and want to be part of a team driving innovation and making a real impact in automating agentic workflows, join us on our mission to revolutionize customer experience through empathetic AI. Some of our values
- We put customers first: We work hard to understand our customers. We try to put ourselves in their position and do more than they expect.
- We're direct and honest: We believe in straightforward, truthful communication. We say what we think, clearly and respectfully.
- We try new things: We're not afraid to do things differently if it means finding better solutions.
- We step up: When we see a chance to make a difference, we take it. We trust ourselves to decide and take responsibility for what happens.
- We keep improving: We're always looking for ways to do better and be better at what we do.
- We're quick on our feet: We adapt to changes and challenges. We see them as chances to learn and grow.
- We stay curious: We ask questions and explore new ideas. What we learn helps us keep growing.
- We own it: We're all owners here. We take charge, make the call, and own the outcome.
Why should you be part of Siena AI's success story? Join us in our journey to connect brands with AI, offering seamless service experiences. Having just closed our seed round led by world-class investors, there's no better time to become part of our story. Get ready to:
- Define and execute the engineering vision, strategy, and roadmap in alignment with Siena AI's business goals.
- Build, mentor, and lead a high-performing, distributed engineering team, fostering a culture of innovation, collaboration, and continuous improvement.
- Oversee the design, development, and deployment of Siena AI's products, ensuring robust, scalable, and high-quality solutions.
- Work closely with the product, design, and business teams to drive product development and innovation, ensuring alignment and effective communication across all functions.
- Lead a multifaceted engineering team, collaborating closely with Product, Design, and QA to build our AI platform.
- Recruit a world-class engineering team, scaling from small groups to a larger, well defined function.
- Oversee the R&D efforts in building the next-generation of AI Agent for customer-facing teams.
- Cultivate a culture of excellence, ensuring our roadmap is developed effectively, always prioritizing our customers' experience.
The expertise you'll bring to your new team:
- 10+ years of engineering experience, with at least 5 years in a senior leadership role. Proven track record of scaling engineering teams and delivering complex, high-impact products.
- Knowledge of AI, machine learning, and modern software development practices. Experience with our technology stack (Node.js, Python, React, Next.js, PostgreSQL, AWS) is highly desirable.
- Strong leadership and people management skills, with the ability to inspire and motivate a remote, globally distributed team.
- Ability to think strategically and execute methodically. Strong problem-solving skills and a data-driven mindset.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
You're the leader we're looking for if you:
- Excel in scaling engineering teams and fostering a collaborative remote-first culture.
- Are autonomous, owning your initiatives while contributing positively to our team culture.
- Communicate effectively, collaborating with diverse groups to solve complex problems.
- Embrace challenges with optimism and a balanced, business-oriented approach to product development.
- Prioritize customer impact, ensuring your work significantly advances our service quality.
Extra accolades for:
- Experience with 24/7 SaaS operations.
- Proficiency in serverless architectures on major cloud platforms.
Total Rewards:
- Competitive compensation, including equity in a fast-growing startup.
- Customizable tech setup to suit your workflow.
- Flexible work location - home, coworking spaces, or wherever inspires you.
Benefits
- Flexible work location: At Siena you have the flexibility to work from wherever you're most productive and inspired - be it your home office or a your favorite local workspace.
- Flexible hours: We believe in giving you the autonomy to design your workday in a way that fits your life and maximizes your productivity.
- Competitive compensation: We offer competitive salaries and equity packages because we believe in rewarding your contributions to our shared success.
- Generous PTO: With unlimited paid time off and a minimum of 15 days off per year, you'll have ample opportunity to recharge, travel, or pursue your passions outside of work.
- Learning & development budget: We provide an annual stipend for you to continue growing professionally and personally. We're committed to investing in your growth and development.
At Siena, we're not just looking for people who can do a job. We're looking for people who want to break boundaries, create the future, and reshape industries. If that's you, we look forward to your application. Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.