Join Aucera: Be Part of Our Transformation as VP of Healthcare Sales & Solutions Are you ready to join a company that's redefining the customer experience (CX) industry? Aucera (formerly DialAmerica), with over 60 years of legacy expertise, has rebranded to position itself as a global leader in contact center services. We are looking for a driven, entrepreneurial
VP of Healthcare Sales & Solutions to help us expand our footprint in the healthcare sector. This is not just a job-it's an opportunity to shape how the healthcare industry connects with its customers. You'll work directly with our President and be a key player in growing Aucera's presence by delivering innovative contact center solutions that reduce costs, enhance customer experiences, and drive revenue.
About You: You're a proven sales hunter who thrives on closing deals and building meaningful relationships. You have a deep understanding of the healthcare sector and the Business Process Outsourcing (BPO) industry, particularly in selling contact center services, combined with a passion for identifying opportunities and crafting solutions that create measurable value.
What you'll bring:- Industry Expertise: Extensive experience selling contact center services to healthcare providers or companies.
- Sales Proficiency: A proven track record of hunting new business, closing deals, and exceeding quotas.
- Entrepreneurial Spirit: Boundless energy and a relentless drive to succeed in a competitive market.
- Collaboration: A team player who thrives in a fast-paced environment, with experience working directly with senior leadership.
What You'll Do: As VP of Healthcare Sales & Solutions, you will:
- Lead Business Growth: Drive new logo acquisition and build a robust pipeline by identifying and developing opportunities with Fortune 500 healthcare companies.
- Deliver Innovation: Leverage Aucera's cutting-edge Innovation Lab to craft and sell solutions that reduce operational costs, enhance customer satisfaction, and improve customer retention.
- Shape the Market: Act as a trusted advisor to prospects and clients, demonstrating Aucera's ability to deliver scalable, nearshore and offshore solutions that meet the evolving needs of the healthcare industry.
- Collaborate Across Teams: Work closely with leadership and other departments to align client solutions with Aucera's transformative vision.
Why Aucera? Aucera isn't just a rebrand-it's a reinvention. We've embraced innovation, expanded our global reach, and launched initiatives like our Innovation Lab , where we test and implement cutting-edge AI and tech solutions for our clients.When you join Aucera, you'll:
- Be part of a company transforming the CX industry with bold, forward-thinking strategies.
- Have the opportunity to drive meaningful change in the healthcare sector, one of the most dynamic industries today.
- Work with a leadership team that values collaboration, creativity, and results.
What's in it for You?
- Competitive base salary + commissions.
- Comprehensive benefits, including health, dental, 401(k), tuition reimbursement, PTO, and more.
- Remote work flexibility, with travel as needed to build relationships and close deals.
- The chance to make a real impact in a company on the move.
Preferred Qualifications:
- 10+ years in BPO (contact center) sales to healthcare providers or companies.
- 10+ years in new business development.
- 5+ years of client services.
- Expertise in contact center industry operations, including offshore and nearshore solutions.
- Bachelor's degree preferred.
- Willingness to travel up to 50%.
Ready to join our team? If you're passionate about innovation, growth, and making a difference in the healthcare industry, we want to hear from you. Apply today and join Aucera as we shape the future of customer experience! Please include resume with all applications.WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.