Location: Albuquerque,NM, USA
Job Title: VTC Technician
Location: Kirtland AFB, Albuquerque, New Mexico
In support of the Joint Navigation Warfare Center (JNWC) contract, you will be a part of our team's efforts to empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning, navigation, and timing superiority. Our mission is to provide combatant commanders and joint force commanders with subject matter expertise on planning and conducting NAVWAR by providing knowledge of friendly and enemy NAVWAR Order of Battle and PNT-related successes and threats.?
**This position is contingent upon award and may be used to fill multiple vacancies.**
More About the Role:
We are seeking a highly skilled and experienced Video Teleconferencing (VTC) Technician to provide critical support for the JNWC. The selected candidate will be responsible for the setup, maintenance, and troubleshooting of VTC systems within a secure environment, ensuring reliable and secure communication channels for mission-critical operations. This role requires advanced technical expertise, strict adherence to security protocols, and the ability to operate in a high-
Duties:
+ The VTC Technician will provide support for day-to-day operations at the JNWC
+ Scheduling of classified and unclassified Internet Protocol (IP) video teleconferences for CONUS and OCONUS meeting
+ Ensuring and troubleshooting interoperability of VTC bridges and endpoints
+ Create and maintain SOP's for utilization of conference center equipment
+ Identify and execute process improvements to improve operational efficiency
+ Inventory management of end user devices
+ Create and manage user accounts
+ Support other associated activities, tasks, and projects in a very diverse and fast-paced test, operations-focused environment.
Requirements:
+ BA/BS in Computer Science, Electronics, Engineering, Information Technology, Communication or Other Related Field
+ 5 Years' Relevant Experience
+ Excellent problem-solving and customer service skills, as well as thorough knowledge of VTC hardware, software, and network connections.
+ Prior Experience Working with Classified/Secured VTC Systems
+ Prior experience with debugging the interoperation of VTC bridges and endpoints
+ Prior experience Installing, configuring, and maintaining VTC endpoints
+ Understanding of DOD Security Regulations, Polices, and Procedures
+ Security+ certification or equivalent DoD 8570 IAT Level II certification (desired)
Security Clearance: Active Top Secret-SCI
About Us
Founded in 2007, Canvas connects a passion for going beyond the expected with the knowledge and expertise to deliver what our clients need now and in the future. Canvas has been recognized as a Great Place to Work Certified , Fortune Best Small Workplace , Fortune Best Workplace for Millennials (2022), Best Place for Working Parents (2022 & 2023), HIRE Vets Gold Medallion Awardee (2021 & 2022), Best Places to Work Awardee, 2019 Government Contracting - Technology Business of the Year, and Woman-Owned Small Business of the Year (2018) by the Huntsville/Madison Chamber of Commerce.
Benefits of Working with Canvas
To reflect our company culture, Canvas offers an exciting array of benefits that makes up our employees' total rewards package. Those benefits may include:
+ Competitive Wages*
+ Medical, Rx, Dental & Vision Insurance
+ Generous company-funded Basic Life Insurance
+ Company-funded Short-Term & Long-Term Disability
+ 11 Paid Federal Holidays
+ Generous Paid Time Off (PTO)
+ Dependent Care and Medical Flexible Spending Accounts
+ 401(k) retirement plan with company match and 100% immediate vesting
+ Tuition Reimbursement for ongoing training, continuing education, or advanced degree programs
+ Robust Employee Assistance Program
+ Employee Referral Bonus Program
+ Corporate Sponsored Events & Community Outreach
+ Spot Awards for exemplary individual performance
+ Discretionary performance-based bonuses
+ And many more!
*Final compensation for this position is determined by a variety of factors, such as a candidate's relevant work experience, skills, certifications, and geographic location.
Canvas is an Equal Opportunity Employer
Canvas is an equal opportunity employer and a VEVRAA federal contractor who affords equal employment opportunity to protected veterans and people with disabilities.
Canvas has equal employment opportunities that are based upon a candidate's qualifications and capabilities to perform the essential functions of a particular job and are free from discrimination based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, genetic information, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit our Careers page. U.S. citizenship is required for most positions.
Canvas is committed to expanding access to employment for people with disabilities and disabled veterans. If you are a qualified individual with a disability or a disabled veteran, and your disability prevents you from applying, please advise what reasonable accommodation Canvas can provide to assist you in applying for one of our open positions. You may contact us by sending an email to ...@canvas-inc.com (...@canvas-inc.com) .
Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation for applying for a specific posted position will be responded to. Requests will be kept confidential and shared strictly on a need-to-know basis. Please be aware, scammers may try to impersonate our company by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. If you're unsure, please email ...@canvas-inc.com (...@canvas-inc.com) with questions.
For further information on Canvas including more information on employee benefits and our company culture, visit our website.
If an offer of employment is extended, applicant must have the ability to pass a background check. Offer of Employment is contingent upon the results.