Waitstaff
: Job Details :

Essential Functions: • Provides quality service to all residents. • Resolves all issues promptly. • Write and take residents' orders properly. • Follows proper techniques for serving and clearing tables. • Sets tables properly for the next food service, including special events. • Follows all Highlands' rules and regulations. • Lists and comprehends all information given out during pre-meal, knows all special menu options for the meal period. • Ensure all opening and closing side work is accomplished following all sanitation procedures and guidelines. • Knows the schedule and works the scheduled hours and days as assigned. • Follows the time clock procedures by having one's personal ID card, and punching in and out at the correct times. • Observes the attendance policy, avoids excessive absenteeism, and uses proper Paycom procedures for posting and switching shifts, in addition to getting manager approval. • Reports deviations of schedule to supervisor in a timely manner. • Keeps fellow staff members advised of changes in work orders or rules.• Communicates openly and honestly with fellow staff members and supervisors. • Keeps confidential information safe and not divulged to outside parties. • Listens effectively to supervisors, residents, and staff. • Participates in and completes all required in-services and monthly training.Other Duties: • Provide coverage in the Dining Health Services areas.Position Type/Expected Hours of Work: • This position is part-time or per diem in a healthcare facility that is open 24 hours a day, 365 days a year. Rotating shifts, as well as weekends, holidays, and work during inclement weather, will be required.Education and Experience Requirements: • High School Diploma or GED (required or being pursued by high school student) • Prior experience working with senior population (preferred)• Prior Waitstaff or kitchen experience preferred (preferred)Certification and Licensure Requirements: • SERV Safe Certification (Preferred)