Job Description The Warehouse Clerk is responsible for providing administrative support to the distribution center. Duties include, but are not limited to, general clerical, receptionist and project based work. Must project a professional company image through in person, phone and electronic communications. Serves as a liaison between the warehouse and operations. ResponsibilitiesLogistics Coordination
- Schedule all outbound LTL pickups, inbound deliveries for the Fenton DC.
- Communicating with the DC Manger and Warehouse Supervisor on a daily basis regarding problems or special situations that occur, esp. issues with product availability and backorders.
- Maintain correspondence with truckload brokers for the best rates and dates for shipping high-volume orders and transfers.
- Communicate scheduled pickups with the management team to prepare loads for pickup.
- Follow-up with key Accounts (Home Depot, Lowes) on missed pickups.
- Utilize vendor transportation links to schedule pickups including Home Depot, Lowes, Grainger, Sears/Kmart, True Value, Tractor Supply etc.
- Work with Export department to setup container pickups.
Distribution Center Administrative Support
- Daily use of copy, fax/scanner, and printers.
- Work proficiently within the Microsoft Office suite of products (i.e. Word, Excel and Outlook) and business software (SAP).
- Maintain spreadsheets for tracking data in a variety of reports.
- Process all inbound and outbound paperwork daily.
- Communicating with Distribution Manager on operational problems.
- Provide support for various projects and lean initiatives.
- Track daily productivity numbers for all associates on the floor.
- Handle all data entry for inbound and outbound shipments for the Fenton DC.
Inventory Management
- Correspond with Pacific DC on daily inbound loads of inventory.
- Complete all data entry for inbound loads from Pacific DC.
- Complete all data entry for inbound and outbound loads.
- Correspond with the warehouse floor on any inventory errors/issues and perform data entry as needed.
- Correspond with the Pacific DC and Pacific Production on inventory needed to complete orders, etc.
Customer Service
- Communicating on a daily basis with Customer Service on various shipments that need to leave the Distribution Center.
- Sending back orders for changes that need to be made.
- Handle inbound calls on product availability, allocations on Hot orders and backorders for on time delivery.
- Checking emails frequently for new situations with customers and deliveries to achieve timely solutions.
Requirements
- High School Diploma or GED
- 2+ years of experience in the relevant field.
- Work proficiently within the Microsoft Office suite of products (Word, Excel & Outlook) and business software (SAP).
- Previous experience in a manufacturing/warehouse setting is preferred.
- Ability to calculate and solve basic math equations.
- Ability to apply principles to solve practical problems.
- Ability to handle confidential information.
- Ability to deal with a variety of variables in situations with limited standardization.
- Ability to interpret a variety of instructions furnished in written, oral or schedule form.
- Ability to write business letters, summaries and reports.
- Ability to use and maintain fax machines, copiers and printers
- Strong interpersonal and communication skills
About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.