Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Warehouse Lead to join our amazing culture. In this role, you will administer and operate the organization's warehouses, including efficient shipping, receiving, processing, packaging, storing, and ordering of tools, supplies, materials, and equipment. You will be responsible for receiving and shipping parts in an efficient manner. Provide project and service support to field colleagues and support office colleagues as needed. As a Warehouse Lead, you are a part of a dynamic team that allows you to grow as Convergint grows.
Who You Are
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Warehouse Lead.
What youll do with Our Training and Your Experience
- Leads, mentors, coaches, and develops Warehouse colleagues in the following activities: receiving, unloading, and storing incoming materials including tools, parts, and equipment. This includes matching contents to packing list and assigning to job shelf. Visually inspects cartons and packages and contents for damage from handling and transit. Locates and places packing slips in accordance with established procedures.
- Handles a wide variety of UPS, FedEx, and other freight carrier deliveries and schedules pick-ups as needed. Packs and ships product to vendors, customers, and sub-contractors. This includes creating labels and shipping to customers or vendors as needed.
- Handles and processes returns including all Return Materials Authorizations (RMAs); this includes returning and shipping RMAs as needed. Tracks all RMAs and follows up to ensure that the credits hit the proper accounts. Leads the implementation of new working processes.
- Performs monthly cycle counts, annual inventory counts, and reconciliation. Responsible for inventory control.
- May place orders for installation and service projects, may create and enter all relevant Purchase Orders (POs) into Enterprise Resource Management (ERP) system (Spectrum). May work with other departments to resolve receiving challenges. Stays abreast of PO status and resolves issues; this includes handling the more complex and complicated situations.
- Ensures that accurate quantities of warehouse materials are available. Pulls and stages orders for installers, technicians, project managers, subcontractors, etc. as requested. Delivers materials and/or documents to customer job sites regularly throughout the week. Also responsible for delivering materials in-house as needed.
- Keeps warehouse area clean, organized, and safe; sweeps, breaks down boxes, restocks paper products, empties garbage, etc.
- May coordinate building maintenance with building management, vendors, sub-contractors, and in-house colleagues.
- May handle vehicle-related issues including repairs, maintenance, and service.
- May create Material Safety Data Sheets (MSDS) documentation or manuals. May facilitate or coordinate document destruction per company policy.
- Using technical knowledge, skills, and experience, mentors and trains less experienced staff. Provides performance feedback to management regarding other Warehouse colleagues.
- Performs other duties and responsibilities as requested or required.
What Youll Need
- Excellent planning and organizational skills.
- Excellent written and verbal communication skills.
- Ability to work independently, multi-task, and prioritize.
- Flexible, adaptable, detail-oriented, and self-motivated.
Requirements:
Education: High School/GED or equivalent experience
Minimum Experience: 3 years relevant warehousing or shipping/receiving
Preferred Experience: (but not required): Experience in 1 or more of the following industries: electronic/electrical, fire alarm & life safety, data-cable installation and/or building automation. Previous lead experience.
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
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