Company Overview Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of Delivering Life's Best Memories. RLX provides final mile deliveries through dedicated and network models for various clients in over 23 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries. Headquartered in Charlotte, North Carolina, RLX currently has over 600 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States. Position Summary The Warehouse Manager supports the General Manager to ensure the operational efforts of an individual client location under limited supervision. The Warehouse Manager participates in the development and implementation of location policies and procedures. He/she also conducts operational analyses, and audits current procedures to monitor and improve the efficiency of operations and client satisfaction. The Warehouse Manager will spend most of his/her time in the warehouse maximizing the performance of the site. Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
- Oversight of the daily operations and ensure daily objectives are being met
- Act as a Location's point of contact in the absence of the General Manager
- Implement Lean Six Sigma throughout the warehouse
- Enforce company compliance standards
- Ensure the planning and scheduling of distribution services are executed in a timely manner
- Manage and perform activities related to dispatching, routing, and tracking transportation
- Support an environment that fosters open and positive team communication
- Partners with vendors and service providers to serve any company locations
- Build a strong rapport with our service providers and clients
- Communicate daily/shift goal of facility and group(s); device, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed
- Enforce location safety management plans
- Delegate and appoint work amount the team
- Manage a team of up to 4 direct reports (punctuality, performance PTO, discipline, coaching, etc.)
- Interview, train, select employees
- Determine the pay and the hours of work
- Make independent discretion and judgement
- Manage logistics services
- Performing other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Bachelor's Degree or comparable work experience preferred
- Two (2) years or more of problem-solving skills experience, use of formal Root Cause Countermeasure and warehouse experience
- Must have people management experience and experience with independent contractors
- Ability to prioritize and organize work, along with a strong follow-up, analytical, problem-solving, and sound decision-making skills
- Ability to effectively communicate in both verbal and written forms with customers, employees, peers, and management.
- Create and maintain professional relationships within all levels of the organization (peers, workgroups, customers, supervisors)
- Work self-directed with minimal supervision
- Work independently and as a member of a team
- Flexibility to operate, and self-driven to excel, in a fast-paced environment
- Capability to multi-task and highly organized with excellent time management skills
- Detail-oriented with excellent follow-up practices
- Intermediate computer skills
- Exposure to Lean principles, systems, and tools (beginner level)
Non-Essential Duties and Responsibilities The non-essential functions include, but are not limited to the following:
- Speaking with Motor Carriers and checking compliance
- Communicating with other departments on updates, meetings, and other as needed
- Be able to make sound decisions
- Being able to adapt to any new planning or any changes
- Ability to embrace new technology
Preferred Qualifications (Knowledge, Skills, and Abilities)
- Bachelor's degree in logistics, supply chain, or related field preferred
- Two (2) years or more of experience in logistics, warehouse, or industry-related field preferred
Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain stationary for long periods of time and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.