Position Overview We are seeking a dynamic and experienced Warehouse Operations Manager to oversee our warehouse operations. The ideal candidate will have a proven track record of managing warehouse activities, ensuring operational efficiency, and leading a team to achieve organizational goals. This role requires a hands-on leader with a strong understanding of warehouse management systems and best practices. Key Responsibilities
- Operational Management: Oversee daily warehouse operations, including receiving, storing, and shipping of products. Ensure operations are running smoothly, efficiently, and in compliance with company policies.
- Team Leadership: Lead, train, and mentor a team of warehouse staff, fostering a culture of safety, productivity, and continuous improvement.
- Inventory Control: Manage inventory levels, conduct regular cycle counts, and ensure accuracy in inventory records. Implement strategies to minimize inventory discrepancies.
- Safety Compliance: Enforce safety regulations and ensure the warehouse environment adheres to OSHA and company safety standards. Conduct regular safety audits and training sessions.
- Performance Monitoring: Set performance metrics for warehouse operations and staff. Monitor key performance indicators (KPIs) and implement corrective actions to address any performance gaps.
- Customer Satisfaction: Maintain high levels of customer satisfaction by ensuring timely and accurate order fulfillment. Address and resolve any operational issues that may impact customer service.
- Process Improvement: Identify opportunities for process improvements and implement best practices to enhance warehouse efficiency and productivity. Utilize lean management techniques to streamline operations.
- Budget Management: Assist in the development and management of the warehouse budget. Monitor expenses and implement cost-saving initiatives.
Qualifications
- Experience: Minimum of 3 years of experience in warehouse operations management, preferably in a 3PL or logistics environment.
- Education: Bachelor's degree in logistics, supply chain management, business administration, or a related field is preferred.
- Skills:
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in warehouse management systems (WMS) and inventory management software.
- Knowledge of OSHA regulations and warehouse safety standards.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong communication and interpersonal skills.