Distribution is our expertise, but people are our focus. At Pet Food Experts, we invest in the relationships that build businesses, support people and grow our industry. With a thoughtful approach to creating deep, long-lasting value, we put people at the center of everything we do. Because we know that when we do right by people, we ultimately do right by pets! The Operations Manager is responsible for supporting all aspects of the Distribution Center with a focus on Outbound Operations. This leader will accept and embrace the responsibilities of building and retaining a highly skilled, motivated and diverse team to deliver business, people and community results in a rapidly changing supply chain environment. What you'll be doing:
- Act as an expert in standard operations plans and processes
- Support Sr DC Manager in process deep dives and root cause analysis to deliver on balanced Key Performance Indicators related to: Safety, People, Quality, Delivery, Cost
- Streamline operations utilizing process flow mapping, KPIs, risk assessments, and other continuous improvement functions to develop corrective action plans to resolve barriers.
- Provide clear communication to drive participation in improvement processes and change management
- Ensure team Members' abilities to accurately perform essentials functions through effective
- Provide coaching, training, and cross functional development while fostering a high degree of morale, diversity and inclusion
- Provide appropriate level of hands on instruction and strategic direction to ensure employees have clear path to operational success, including development of the Leadership Team to effectively oversee the daily routines of their assigned Team Members
What you need to succeed:
- Bachelor's Degree in related field or equivalent related work experience required
- 5+ years of experience in warehousing, receiving, inventory control or shipping in a distribution environment, 2+ years of direct supervisory experience with a team of more than 10 people
- Knowledge of warehouse operations, preferably in a distribution environment
- Certified to operate warehousing equipment including forklift, reach truck, and electric ride on jack
- Knowledge of occupational hazards and safety precautions
- Strong attention to detail and good time-management with the ability to multi-task and follow up
- Reliable transportation with a very flexible schedule solid attendance and a positive, professional attitude, acting as a mentor and setting good examples to team members
Benefits and Perks of joining the PFX Team: We genuinely care about our employees and it shows! Our comprehensive package of benefits for eligible employees includes the following:
- Flexible Time Off (unlimited days)
- Competitive compensation package
- Excellent group health benefit programs, including medical, dental and vision
- Health Care and Dependent Care Flexible Spending Accounts
- Company-paid basic life/AD&D, short- and long-term disability insurances
- Additional supplemental benefits with the convenience of weekly payroll deductions
- Paid Parental Leave
- Retirement savings plan with employer match
- Employee Assistance Program
- Employee pet perks discount program
Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.