Job Type Full-timeDescriptionThe Warehouse Operations Manager plans, organizes, and monitors the safe receipt, storage, and retrieval of goods. Ensures workplace health and safety requirements are met, in accordance with company policy. They ensure productivity targets are met and maintain computerized storage and retrieval systems. They manage personnel issues such as the recruitment, training, and discipline of staff. This is a safety sensitive position.Arkansas Foodbank team members will demonstrate a commitment to our mission and to the fight against hunger in Arkansas. They must have a clear understanding of and ability to articulate the mission and vision of Arkansas Foodbank and a desire to work with diverse populations. Team members must exemplify Arkansas Foodbank values while representing the organization at public, social, and business settings.RequirementsEssential Duties and ResponsibilitiesThe statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or to equalize peak work periods or otherwise balance the workload. Individuals in this position may occasionally work irregular hours as necessary.The Warehouse Operations Manager is a vital member of the Operations department and collaborates with them to support the implementation of new strategies, programs or initiatives. This position will be comfortable learning new technology, as well as an eagerness to utilize Arkansas Foodbank software systems. They will possess strong interpersonal skills, a spirit of collaboration and teamwork, and a commitment to hunger relief.
- Maintains warehouse in a manner that ensures compliance with external regulatory bodies, including, but not limited to OSHA regulations, and guarantees integrity and accountability of inventory.
- Perform high-quality work within established deadlines while requiring minimal supervision.
- Interact professionally with other employees and external customers.
- Work independently while understanding the necessity for communicating and coordinating work efforts with others.
- Plan, coordinate, implement, and monitor appropriate activities within the warehouse in accordance with regulations, applicable laws, and policies and procedures.
- Perform and oversee warehouse inventory control of incoming and outgoing products. Ensure that monthly inventory and cycle counts are conducted and recorded.
- Supervises warehouse operations staff and ensures their certification and training relative to their duties and assignments. Assist with implementation and oversee a warehouse safety program and conduct regular monthly meetings.
- Ensures the safe and efficient operation of all warehouse equipment including refrigeration and dry storage equipment such as forklifts, pallet jacks, racks, etc. Develop standard operating procedures and ensure proper training of warehouse staff.
- Coaches and develops staff to maximize performance.
- Develop key performance indicators to measure the effectiveness of the warehouse operation.
- Ensure the overall cleanliness, organization, and operation of the warehouse and assigned areas.
- Ensure receiving logs are properly recorded and maintained.
- Ensure that required cooler and freezer temperatures are checked, maintained, and recorded.
- Direct the loading and unloading of trucks and the proper recording of load conditions, weight, case counts, and descriptions.
- Ensure security of building and inventory.
- Assures maintenance of warehouse equipment and machinery of the Foodbank.
- Oversees and provides event coordination. Ensures proper scheduling of set up
- and take down for meetings, events, and otherwise as directed.
- Interview, select, coach, train, and manage the performance of supervisory personnel.
- Problems solve, negotiate, and address staff challenges.
- Complies with the requirements as set forth by local, state, and national regulatory agencies.
- Complies with the standards set forth by Feeding America.
Qualifications
- Minimum of 3 years of experience in warehouse operations, with at least 2 years in a supervisory capacity.
- Understanding of food storage, shipment processes, and material handling.
- Proficiency in computer-based inventory control systems, warehouse management systems, and project management techniques.
- Strong communication skills (oral and written) to collaborate with departments and agency representatives effectively.
- Ability to train, coach, and mentor staff, fostering a productive and compliant team environment
- Available to work flexible hours as needed.
- Must be able to work in a warehouse environment with exposure to varying temperatures, including cold storage areas, noise from equipment, and frequent physical activity such as lifting up to 40 pounds, bending, and standing for extended periods.
- Power equipment certification preferred; must obtain and maintain forklift certification on organizational equipment.
- Must pass a pre-employment drug screening and background check.