Are you ready to join a dynamic team where you can showcase your customer service skills and work in a fast-paced environment? As a Full Time Warehouse Sales Associate at Moscow and Pullman Building Supply in Moscow, ID, you'll have the opportunity to interact with customers, fill orders, and contribute to the overall success of our business. If you thrive on providing top-notch service and enjoy being part of a team that values excellence and integrity, this position is perfect for you. Working onsite, you'll earn a competitive hourly wage of $17. Join us and be part of a company that is customer-focused, forward-thinking, and professional.You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack/Drink Room, and Employee Discounts. Apply now to embark on an exciting career with us!DAY TO DAY AS A WAREHOUSE SALES ASSOCIATEAs a Warehouse Sales Associate at Moscow and Pullman Building Supply in Moscow, ID, you can expect to assist customers in locating products, restock inventory, and maintain a clean and organized work environment. You'll also be responsible for processing orders accurately and efficiently, as well as collaborating with team members to ensure customer satisfaction. This position offers a consistent schedule during store hours, throughout the year, providing you with stability and a predictable work routine. Join us in delivering exceptional service and contributing to a positive customer experience every day.ARE YOU THE WAREHOUSE SALES ASSOCIATE WE'RE LOOKING FOR?To excel as a Warehouse Sales Associate at Moscow and Pullman Building Supply in Moscow, ID, you should possess strong communication and interpersonal skills to effectively interact with customers and team members. Attention to detail is crucial for accurately processing orders and maintaining inventory levels. Familiarity with basic computer software for order processing and inventory management is beneficial.Being physically fit and able to lift heavy objects is important for this role. The ability to work efficiently in a fast-paced environment and prioritize tasks effectively will help you succeed in meeting customer needs and contributing to the overall success of the team. Join us and showcase your skills in a rewarding retail environment.READY TO JOIN OUR TEAM?Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!General Job DescriptionThe Warehouse Sales Associate will work collectively with the Receiving Department, Order Department and Dispatch Department. The day to day expectation will be that they will deliver an outstanding level of customer service to both retail and contracting sales customers. This requires the applicant to posses an ability to be presentable, upbeat, courteous and fast-paced. A background in lumber, building materials, or construction is preferred as is the ability to drive a fork lift and/or other transportation vehicles requiring special licensing.Essential Duties and ResponsibilitiesCustomer Service Excellence:
- Actively seek out customers within the lumber yard
- Offer a friendly greeting, smile and make eye contact with customers
- Show enthusiasm with the customer
- Handle several customers at once when necessary
- Thank customers for shopping with MPBS
Product Knowledge:
- Answer questions about lumber and building materials
- Assist customers with special order pick-up
- Continue to build upon and learn product knowledge
- Discuss available options (good, better, best)
Building Orders and Taking Direction
- Execute daily stock tasks including building orders, stocking product and offloading trucks
- Be open to direction, multitasking and handling heavy workloads with professional efficiency
- Assist with warehouse upkeep, presentation and cleanliness
Builds Personal skills and Knowledge:
- Learn at least one new thing each day
- Proactively seek knowledge on all products and services
- Maintain advanced knowledge of products in the lumber yard
Builds Customer skills and Knowledge:
- Observe and learn from others associates who work well with our customers
- Continues to look for ways to make the customers' shopping experience better than the competition
Maintain and follows all safety policies and procedures:
- Behave consistently in a safe and reasonable manner when piloting company vehicles on company property
- Act as a spotter or lifting assistant when required
- Take action if other associates are acting in an unsafe manner
Follows all other policies and procedures:
- Takes action to reduce product shrink
- Treat all associates and customers with the respect while keeping to our company's goals, mission and philosophy
Physical Job Requirements
- Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
- Required to lift up to 75lbs without assistance
- Respond to radio calls and customer service calls
- Required to be able to respond to customer service calls, personal radio pages and general information announcements
- Moving and standing
- Required to move around the store to assist customers
- Identifying and reading sales orders, picking tickets, product labels and UPC labels
- Required to recognize, identify and use merchandise
Minimum Qualifications
- High School degree or equivalent
- Pass drug test
- Pass background check
- Be able to work a flexible schedule