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Supervisors for Our Orgill, Inc. Distribution Center in Rome, NY!
Orgill, Inc. is seeking exceptional SUPERVISORS to join our team at our distribution center in Rome, NY. Orgill, Inc., founded in 1847, is the largest and fastest-growing independently owned distributor of hardware and home improvement products in the United States and more than 60 countries throughout the world. Orgill, Inc. is recognized as an industry leader for its development of innovative retail programs and services that are designed to fulfill a simple mission: Help Our Customers Be Successful! We exist to serve our customers and continue to provide an outstanding customer experience!
What You Will Do:
This Supervisor role is responsible for the daily supervision of hourly employees ensuring that both customer service and internal measurements are held to the highest standards.
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Responsibilities:
- Promote superior customer service throughout the distribution center.
- Ensure departmental performance effectively meets customer demands and corporate goals.
- Limit amount of damages, shortages, mis-picks and billing errors.
- Measure and monitor department quality and production levels.
- Train and coach employees to achieve quality and production standards.
- Communicate all service and operational deficiencies to Department Manager.
- Ensure staffing levels are maintained to provide superior customer service with minimal overtime and non-productive time.
- Promote teamwork and superior levels of achievement throughout the distribution center.
- Minimize employee turnover, retain good employees.
- Achieve acceptable levels on employee opinion surveys.
- Develop individual team members through coaching and correcting.
- Uphold, support and maintain company safety standards.
- Ensure that all equipment in the department is maintained in good working order through proper use and preventive maintenance.
- Accomplish productivity goals through efficient, effective use of staff.
- Maintain housekeeping standards that promote employee health and safety while reducing damage to inventory.
- Allocate time efficiently, handle multiple tasks and complete priorities.
- Assist in developing plans to improve processes and reduce costs.
- Establish and maintain good working relationships with other departments.
- Show commitment to the sense of urgency that drives our daily business.
- Other duties as assigned.
What You Will Need:
- Show ability to lead others in fast-paced, high-quality work environment.
- Articulate with good oral and written communication skills.
- Proficiently use computers, Gmail, and Microsoft Applications.
- Experience with increasing levels of responsibility.
- Ability to multi-task with ease.
- Post-secondary education preferred.
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What We Offer:
Orgill, Inc. offers a competitive benefits package that offers valuable benefit options at reasonable costs and provides affordable coverage to our employees.
- 401(k) Plan
- Medical & Prescription
- Vision
- Dental
- Life & AD&D Insurance
- Employee Assistance Program
- Educational Assistance Program
- Disability Insurance
- Cancer Coverage
- Vacation Benefits
- 8 Paid Holidays
- Company Discounts
We're looking for positive, energetic leaders to join our team. If you enjoy working in a fast-paced environment and you are looking for a challenge, Orgill may be right for you!
EOE
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