Warehouse Supervisor Founded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. Mircom's mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions. Summary: As the Warehouse Supervisor you will be responsible for managing and overseeing the receiving, handling, storing and packing activities within the warehouse; ensuring quality standards are met. Further, the candidate will ensure all orders are pulled, packed and shipped accurately. The ideal candidate must be detail oriented and able to multitask and track many facets of all warehouse functions. Additonally, the ideal candidate will oversee and manage inventory accuracy and cycle counts, coordinate orders and track shipping time, ultimately overseeing the fulfillment of product orders. Lastly, the candidate will also need to support and perform administrative and warehouse duties. The candidate should reside in the Greater Buffalo area or Niagara Falls as they will be working from our warehouse in Niagara Falls, NY. Key Responsibilities:
- Data entry-receive, track and allocate material into inventory or other warehouse locations
- Inspect inbound shipments for damage and/or missing material
- Pick, pack, label and verify material for outbound shipments
- Answer phone calls, emails and respond in timely manner in regard to shipments, carrier pricing, transfers and sales team
- Use online portals for data entry/courier shipping labels/Bill of Ladings (Ups-worldship, Fedex, other LTL carriers.)
- Sort incoming RMA's and work with RMA dept to create invoices/send to Head Office
- Communicate discrepancies to appropriate locations, departments
- Ensure work environment is clean, empty trash cans, replace trash liner, sweep work areas, and bathrooms, refill soap, paper towels in restrooms
- Assist with receiving, packaging and shipping
- Perform and oversee cycle count, report on overstock, shortages, damaged or missing goods
- Perform timely report claims/damaged or missing material
- Oversee time keeping of employees
- Report any Health & Safety issues
- Operate power-jack/pallet jack/scale/dock plate used in daily movement of stock
Requirements & Skills:
- Completion of secondary high school diploma or equivalent.
- Knowledge of Microsoft Office applications, such as Word, Excel and PowerPoint
- 5+ years of experience in a supervisory role in any manufacturing or distribution industry.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with others.
- Strong problem-solving skills and the ability to make sound decisions under pressure.
- Attention to detail and a commitment to maintaining high standards of quality and accuracy
- Stand for long periods of time.
- Some heavy lifting 50-75 pounds
- At times must reach, kneel, bend to store or pull items for orders
- Reside in Greater Buffalo or Niagara Falls
What Mircom Offers:
- Competitive salary
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
- Group Insurance benefits
- Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Ontario Human Rights Act. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process. Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.