Location: Houston,TX, USA
Job Description
Purpose:
Records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
Duties and Responsibilities:
* Processes warranty claims on a timely basis for each franchise or distributor.
* Processes all warranty paperwork to ensure proper documentation.
* Verifies criteria required by factory or distributor.
* Reconciles all warranty receivables with payments through the appropriate accounting schedule.
* Posts credits on computer.
* Resubmits all rejected claims promptly or receives authorization to write them off.
* Follows up on payment of outstanding claims.
* Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
* Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
* Files and maintains all service records as required by the warrantor.
* Keeps informed of all factory recalls and bulletins.
* Assists with body shop warranty claims as needed.
* Assists with the cashier and telephone operator duties as needed.
* Assists with any clerical needs as directed by the fixed operations manager or the controller.
* Maintains a professional appearance and a neat work area.
* Performs other duties as assigned.
Salary: $20-$30 / hour
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