Warranty & Returns
: Job Details :

Job Summary

At SuperATV we are working to WOW our customers with innovative, race-tested products and world-class customer service. Currently, we are looking for a self-motivated member of our Warranty & Returns department. This role will help to continue SuperATV's growth and impact in the off-roading industry.

Primary Duties

• Responsible for processing returns and warranty items by receiving incoming packages from customers and determining the appropriate next steps for processing their claims
• Determine whether returned products are able to be restocked by verifying that all needed components are present
• Responsible for repackaging returned products prior to restocking
• Cross train in roles/responsibilities to enable the department to provide excellent customer care
• Ability to be flexible and adapt to change

Qualifications

Qualified candidates will be driven, detail oriented, and have a strong work ethic. To be successful, you must be able to multitask, prioritize, problem solve and be a self-starter. Must be able to lift up to 70lbs.

Education / Experience

Experience in reading blue prints, measurement tools, and computer skills are required. Experience in a manufacturing setting preferred.

#SuperATV

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.www.DormanProducts.com

Nearest Major Market: Bloomington IndianaNearest Secondary Market: SeymourJob Segment: Customer Service