Job Description: Pay Range: $17.70hr - $22.70hr Essential Elements:
- s required, operates multi-line telephone to receive incoming calls.
- Screens and directs calls to the proper section or person.
- Takes and/or relays messages.
- ttends counter and answers billing and other questions and inquiries.
- Data enters water and sewer usage, approved abatements, customer information and changes, updates computer and hard copy files.
- ssists in calculating and processing abatements requests.
- Ensures approved abatements are sent out and recorded.
- s required, prepares a variety of daily, weekly, monthly or periodic reports.
- May be required to perform other departments data entry/retrieval and filing and record maintenance.
- Follows and adheres to department, City and other government rules, regulations, policies and procedures.
Qualifications:
- t a minimum, the candidate should have some customer service, billing, computer and telephone experience.
- dditionally, it is desirable if they have any MUNIS and/or government experience.