Water & Fire Restoration Project ManagerStart your career at the BEST Home Service Company in the state of Michigan!For 50 years, Modernistic has provided our community with exceptional cleaning and restoration services throughout Michigan. Our family-owned company has six locations and is rapidly growing!We help home and business owners put their lives back together after they have suffered property damage. Whether the damage is caused by flooding, fire, mold or wind, our team of experts help customers navigate through the insurance claim process and pride ourselves on returning their properties to their pre-loss condition.Modernistic of Troy is currently looking for an experienced Water & Fire Restoration Project Manager to join our rapidly growing Restoration team and will cover the Ann Arbor area. Our ideal Project Manager candidate has multiple years of experience working in the restoration industry with a firm grasp of Mitigation services.At Modernistic, we have a company culture focused on customer delight, which means we strive to go above and beyond for our customers and our co-workers. We believe in investing in our people and promoting from within because our people ARE the Modernistic difference. Come see for yourself!Benefits
- Affordable Health Insurance for You and Your Family: Health Insurance is more critical than ever before, and we know the importance of keeping these costs low for our employees. Modernistic offers four unique plans on one of Michigan's largest Health Care Networks and covers 60% of premium costs for our team members and their dependents. We offer Health Savings Account Plans, which offer triple tax advantages, as well as traditional HMO style plans so you can choose the best fit for you!
- Dental & Vision Insurance: You'll enjoy a variety of affordable plan options and rich benefits on Michigan's largest vision and dental networks. Dental benefits even extend to orthodontics and vision benefits offer allowances for glasses/contacts annually!
- Life Insurance: To give our team members peace of mind, Modernistic covers a basic life insurance policy for every employee, plus offers buy up options for you and your dependents.
- Pet Insurance: ModPets are also family so we want our team members to have the opportunity to protect them too! Modernistic offers two unique plans to choose from to best keep your pet(s) happy & healthy.
- 401(K) with Company Match: We help our team members prepare for the future by offering a 401K plan with no management fees and a generous company match.
- Paid Time Off & Paid Holidays: We only work hard so we can play hard, right? Work/life balance is important and that's why every team member is eligible for paid time away from work!
- On Demand Pay: Unexpected expenses days before you get your check? Don't fret, you can request a portion of your earned wages early (up to 3 times a pay period). It's your money, you should have the right to use it! You have never been more in control of your check with our On Demand Pay program!
- Employee Discount: A perk of being a Modteam member is enjoying a clean & healthy home, just like the customers we serve.
- Employee Assistance Program (EAP): Members of the Modteam have access to an Employee Assistance Program that offers dozens of benefits from free counseling services to legal advice, and more!
- Ability to Grow: 63% of the Executive Team at Modernistic started at an entry level position within the company. We believe in developing our people and cultivating talent from within. Depending on the position, Modernistic frequently invests in external industry training and certification for team members. 95% of positions are posted internally and team members frequently are promoted from within.
- Company Vehicle
- Laptop and other equipment
- Cell phone reimbursement
- Opportunity to learn more skills and level up your responsibility
Responsibilities
- Scope and sign jobs pertaining to mitigation, fire cleaning, mold remediation, etc
- Estimate work performed to insurance/TPA standards
- Lead and manage technicians on job sites
- Quality control on all job sites
- Line up trades and materials for projects and producing project schedules
- Produce jobs on time and on a budget with high quality standards
- Provide outstanding documentation on all project details
- Communicate with customers, insurance adjusters and other parties involved
- Perform site visits to produce scopes of work and sign jobs
- Develop and maintain insurance industry relationships
- Develop and maintain subcontractor relationships
- Follow insurance career specific SLA standards
- File management and assist with collections
- Oversee draw schedules and assist with collections
- Ability to self-perform expected tasks of water restoration technician competencies as needed
Requirements
- 3+ years of experience in the restoration industry
- 3+ years of project management experience
- Xactimate certification or equivalent preferred
- IICRC Certifications
- Outstanding communication and customer service experience
- Ability to recognize and solve problems individually
- Strong communication and negotiation skills
- The ability to quickly pick up new technologies/software
- Detail-oriented
- Must be able to pass a drug test & background check
- Valid Michigan driver's license and good driving record
- Microsoft Work, Excel proficient
We look forward to meeting you!