Salary : $98,205.00 - $127,104.00 AnnuallyLocation : MSCS-69 Stony Circle Santa Rosa, CAJob Type: Full-TimeJob Number: 24/25-19-DAG-ODepartment: WaterOpening Date: 10/22/2024Closing Date: 11/8/2024 11:59 PM PacificFLSA: ExemptBargaining Unit: 18The PositionHIRING NOWThe City of Santa Rosa's Water Department is currently seeking qualified applicants for the position of Water Reuse Operations Supervisor. We invite you to join the team at the City where you can be part of a dynamic, customer-centric, collaborative, diverse, inclusive and knowledgeable organization committed to facilitating a thriving community by providing excellent customer service. The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant, resilient, inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified candidates to apply.THE BENEFITS OF CITY EMPLOYMENT:In addition to offering a challenging, rewarding work environment and excellent salary, the City of Santa Rosa provides a generous suite of benefits, including retirement through CalPERS, a competitive leave accrual package, your choice of three health plans, a flexible spending program, employer contributions to a Retiree Health Savings plan, and top of the line employer paid (FREE) vision and dental coverage. More information regarding benefits associated with this position can be found on our . Additional benefits include:
- 12 paid holidays annually, plus 2 to 3 'floating holidays' per year, depending on start date and years of service
- $500 annually for wellness
- 4% Cost of living adjustment (COLA) in July 2025 and 4% July 2026
- The City is a Public Service Loan Forgiveness Program (PSLF) Employer
- Paid Family Leave
WORKING FOR SANTA ROSA WATER - MAKING A DIFFERENCE:Santa Rosa Water protects public health and the environment by providing a safe and reliable water supply, wastewater collection and treatment, beneficial reuse of recycled water and biosolids, and storm water management. By providing these critical water, sewer, and storm water services to households, businesses, schools, hospitals, and others, Santa Rosa Water is achieving its overarching mission. For more information about the City of Santa Rosa Water Department, it's divisions, projects, and commitment to the local community, please visit Water's website at: SR CITY WATER ABOUT THE POSITION: The Water Reuse Operations Manager is a full supervisory-level class that exercises independent judgment on diverse and specialized water reuse system operations work with accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of assigned staff. Incumbents provide technical support to the Water Reuse Superintendent in a variety of areas. Performance of the work requires independence, initiative, and discretion within established guidelines and scope of practice.THE IDEAL CANDIDATE:We are seeking an experienced and dedicated Water Reuse Operations Supervisor to join our closeknit and operationally independent Operational team. The ideal candidate will have extensive experience in operating recycled water distribution and storage systems and a deep understanding of recycled water regulatory compliance.The ideal candidate will be a dynamic manager with strong supervisory and communication skills, who enjoys overseeing operational personnel, promoting staff development, and implementing effective operational strategies daily. The ideal candidate will be able to demonstrate how important thorough documentation is to problem diagnostics and system evolution.The ideal candidate will also demonstrate exceptional customer service skills and possess a high degree of comfort handling unique operational conditions. The ideal candidate will see the importance of building positive relationships with stake holders and collaborating effectively with various internal teams and regional partners.HOW TO APPLY:Please complete a thoughtful, thorough Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as See Resume can result in disqualification from the selection process. ADDITIONAL REQUIREMENTS:Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. THE SELECTION PROCESS:The selection process will include a minimum qualifications assessment and may also include an application and supplemental questionnaire review, followed by department selection interviews. For more information about this exciting opportunity, please contact Debbie Gutman at Examples of Duties and Responsibilities ESSENTIAL DUTIES Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
- Plans, organizes, assigns, supervises, and reviews the work of water reuse operations staff responsible for operating and monitoring a low-pressure recycled water distribution network and a high-pressure pipeline system delivering water through the Santa Rosa Geysers Project; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.
- Participates in the development of goals, objectives, policies, and procedures for assigned services and projects; recommends and implements policies and procedures including standard operating procedures.
- Monitors activities of the water reuse operations section; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
- Inspects work in progress and completed work of assigned employees and contractors for accuracy, proper and safe work methods and techniques, and compliance with applicable standards, regulations, and specifications.
- Serves as a liaison for and coordinates assigned functions with other City departments, divisions, and outside agencies; confers with engineers, contractors, the public, other department and City staff regarding capital projects and operational problems.
- Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors and controls expenditures.
- Supervises the operation, monitoring, and adjustment of recycled water distribution and discharge facilities, infrastructure, and equipment to efficiently distribute recycled water to agricultural customers and urban recycled water wholesale customers, as well as to the Geysers Pipeline Project; recommends processes to improve operational efficiencies.
- Develops operational forecasts, including supporting annual volumetric allocations of recycled water for urban, agricultural, and Geysers customers.
- Provides project support for a variety of water reuse system projects including conducting field inspections.
- Oversees regulatory compliance and reporting as required by the state and federal mandates and regulations.
- Manages pond storage levels and oversees episodic discharge events, including ensuring water quality monitoring equipment inventories are properly maintained.
- Inspects infrastructure and facilities for safety issues, operational and structural integrity, and possible future work projects; provides recommendations to management and participates in planning of future projects and work.
- Researches, writes, or oversees the preparation of accurate and complete technical, administrative, and regulatory reports, correspondence, spreadsheets, presentations, and other written documents; presents reports and information as needed.
- Ensures work areas are maintained in a clean and orderly condition, including securing equipment and tools at the close of the workday; monitors, controls, and maintains inventory and storage of supplies and equipment.
- Oversees the completion and maintenance of logs and records of work performed and materials and equipment used.
- Receives and responds to public inquiries and complaints by initiating, overseeing, and monitoring investigations and communications; implements appropriate responses and corrective actions as necessary to resolve issues in a timely manner in consultation with the Reclamation Superintendent.
- Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of water reuse systems and processes.
- Prepares, plans, and executes responses to reclamation system emergencies, including but not limited to potential contamination and/or reclamation system disruptions.
- Ensures staff compliance with all City and mandated safety rules, regulations, and protocols.
- Performs related duties as required.
Required Qualifications Knowledge of:
- Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
- Principles and practices of leadership.
- Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
- Basic principles and practices of budget preparation and administration.
- Methods, materials, practices, and equipment used in operating recycled water storage, transmission, pumping, and discharge facilities.
- Principles of hydraulics.
- Location and general characteristics of the water reuse and recycled water systems.
- Chlorination equipment, techniques, and standards
- Operational characteristics and minor maintenance of a variety of tools, equipment, and vehicles and their application to reclamation system, facilities, and equipment operation and monitoring.
- Occupational hazards and safety standards related to operation of water reuse transmission, storage, discharge systems, and geysers recharge pipeline systems, including driving rules and practices.
- Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.
- City and mandated safety rules, regulations, and protocols.
- Principles and procedures of record keeping, report writing, and preparation of correspondence.
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
- The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
- Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Ability to:
- Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
- Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
- Prepare and administer budgets; allocate limited resources in a cost-effective manner.
- Research and evaluate new service delivery methods, procedures, and techniques.
- Supervise the operation and monitoring of a wide variety of recycled water distribution and discharge facilities, infrastructure, and equipment.
- Supervise the safe and effective operation and maintenance of a variety of tools, equipment, and vehicles.
- Read and interpret technical information from manuals, drawings, specifications, layouts, blueprints, and schematics.
- Maintain a variety of filing, record keeping, and tracking systems of work performed.
- Prepare clear and concise reports, correspondence, documentation, and other written materials.
- Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
- Adopt the City's vision, mission, and values to provide high-quality public service and cultivate a vibrant, resilient, and livable city.
- Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
- Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
- Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
- Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
Experience and Education:Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Experience: Six (6) years of increasingly responsible experience performing water distribution operations work, including one (1) year of lead or supervisory experience; Education: Equivalent to the completion of the twelfth (12th) grade Licenses/Certificates:
- Must possess a valid US driver's license upon date of application. Must obtain California driver's license following hire date per California DMV regulations.
- Possession of a Water Distribution Operator Grade II (D2) Certificate issued by the State Water Resources Control Board (SWRCB) to be maintained throughout employment; and possession of, or ability to obtain within six (6) months of appointment, a valid Water Distribution Operator Grade III (D3) Certificate issued by the SWRCB to be maintained throughout employment; OR
- Possession of a Water Distribution Operator Certificate Grade I (D1) issued by the SWRCB to be maintained throughout employment; and possession of, or ability to obtain within six (6) months of appointment, a Water Distribution Operator Grade II (D2) Certificate issued by the SWRCB to be maintained throughout employment, AND one of the following:
- An Advanced Water Treatment Certificate of any level issued by the California Water Environment Association;
- A Wastewater Operator Certificate of any level/grade from the SWRCB; OR
- A Water Treatment Certificate of any level/grade from the SWRCB.
Additional Information PHYSICAL DEMANDS When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. When assigned to the field, must possess the strength, stamina, and mobility to perform medium to heavy physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp, and make repetitive hand movement in the performance of daily duties; possible entry into confined spaces and the use of confined entry equipment, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle to visit various City sites; hearing to hear warning devices; color vision to monitor equipment; and vision to inspect site conditions and operate equipment. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to operate and maintain tools and equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.WORKING CONDITIONS City employees are expected to work varying work schedules, weekends, evenings, and holidays, and may be called back to work, as required to accommodate the City's needs.SANTA ROSA - A WONDERFUL CITY TO CALL HOME: The City of Santa Rosa is nestled in the center of famous Sonoma Wine Country, located just 55 miles north of San Francisco and 30 miles east of the Pacific Ocean with a population of approximately 180,000. Santa Rosa serves as the County seat and the center of trade, government, commerce, and medical facilities for the North Bay. The surrounding area is home to over a hundred wineries and vineyards and many beautiful parks and recreational facilities, including golf courses. Santa Rosa is in the center of a nationally recognized cycling area. We boast many attractions associated with large cities, including a symphony, performing arts center, theater productions and internationally recognized restaurants, yet still retain the warmth and small town feel of decades past. Santa Rosa has been named one of the 50 greenest cities in the United States with one of the top five mid-sized downtowns in California. The City of Santa Rosa is proud to be an equal opportunity workplace. The City does not discriminate on the basis of disability in employment. Requests for reasonable accommodations needed to participate in the recruitment process may be made by submitting a Request for Reasonable Accommodation Form within five (5) business days of being noticed that an event requiring accommodation is occurring. You may also contact the Human Resources Department at (707) ###-#### or ...@srcity.org. In addition to offering a challenging, rewarding work environment and excellent salary, the City of Santa Rosa provides a generous suite of benefits.This job classification is in Unit 18, Miscellaneous Mid Management. Please click to be redirected to the City's benefits information page.01 The answers you provide to the supplemental questions will be used to evaluate your qualifications for this position and whether you will continue in the selection process. They also may be used to evaluate your qualifications relating to specific openings as they occur and whether you will be referred to departments for interviews. Specific work experience you claim in response to these questions must be clearly supported and described in the work history and education portion of your application, or else you will not receive credit for it. Do you accept these conditions?
02 Please describe your experience training, coaching, supervising, and evaluating others. Include in your response where you gained your supervisory experience, the number of employees you were responsible for supervising, the nature of the work they performed, the scope of your supervisory duties, and the length of time you were a supervisor. 03 How many years of experience do you have in performing increasingly responsible operational duties in water distribution and/or wastewater treatment? (Please make sure the years of experience indicated is also reflective of your experience on your application and indicates the field of work the experience applies to.)
- less than 1 year
- 1-2 years
- 2-3 years
- 3-4 years
- 5 or more years
- I do not have experience in this area.
04 Please describe your experience with a Supervisory Control and Data Acquisition (SCADA) program? 05 Please describe your experience with water distribution systems, pump stations and managing water storage facilities. 06 Tell us about your experience with customer service or dealing with the public, including any agricultural and/or commercial customers. 07 Please describe your experience with recycled water management and associated regulations. 08 Please indicate if you possess any of the job-related certificates below.
- Water Distribution Operator Grade I (D1)
- Water Distribution Operator Grade II (D2)
- Water Distribution Operator Grade III (D3)
09 Please indicate if you possess any of the job-related certificates, training, or licenses below.
- Advanced Water Treatment Certificate of any level issued by the California Water Environment Association
- Wastewater Operator Certificate of any level/grade from the SWRCB
- Water Treatment Certificate of any level/grade from the SWRCB
Required Question