WATERSHED PROTECTION CUSTOMER SERVICE REPRESENTATIVE
: Job Details :


WATERSHED PROTECTION CUSTOMER SERVICE REPRESENTATIVE

City of Waco, TX

Location: all cities,TX, USA

Date: 2024-11-07T09:00:55Z

Job Description:
Salary: See Position DescriptionLocation : Waco, TXJob Type: Full TimeJob Number: 2024-01316Department: PUBLIC WORKSDivision: EngineeringOpening Date: 10/30/2024Closing Date: 11/13/2024 11:59 PM CentralSummary SummarySalary: Starting at $21.9791 per hour On-Site PositionPosition Overview: Under basic supervision, performs customer service for the Watershed Protection Division of Public Works. Minimum Qualifications: Required:
  • H.S. Diploma or GED Equivalent
  • 2 years of customer service experience
Preferred:
  • Texas Driver's License
Essential Functions:
  • Maintains positive customer relations by providing prompt, courteous and accurate service to the public with questions, complaints and requests for services and information.
  • Provide customer services for service charges and adjustments according to City policies and procedures.
  • Purchasing and P-card transactions.
  • Processes a variety of public records requests.
  • Assisting with coordination of training events.
  • Maintain inventory of supplies.
  • Assisting with budget preparations.
  • Manages billing, reviews and verifies data and maintains record systems; maintains administrative records, department correspondence and reporting systems.
The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds. To learn more about the benefits offered, visit our Benefits page. Why Work For Waco:
  • Meaningful and challenging work
  • Make a difference and improve communities
  • Competitive Salary and Benefits
    • Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
    • Mandatory TMRS Retirement Plan with a 2:1 City Match
    • Education Assistance Program
    • Paid Parental Leave
    • Employee Assistance
    • Longevity Pay
    • And More!
  • Chance to do work you are passionate about
  • Job Security
  • Desire to give back
01 Do you have a HS Diploma or GED Equivalent?
  • Yes
  • No
Required Question
Apply Now!

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