Location: Los Angeles,CA, USA
Hallmark Aviation Services is a premier airline customer service provider for some of the world's leading airlines. We contract with INTERNATIONAL & DOMESTIC AIRLINES to provide exceptional services to passengers, including First & Business Class guests.
Hallmark employees provide clients and travelers Peace of Mind in the hustle and bustle of today's travel experience.
We are seeking a Team Member with exceptional people and communication skills, strong work ethic and superior attention to detail skills.
Ensures timely processing of workers' compensation claims; evaluates accident reports to determine accuracy and completeness and to ensure adequate investigation; ensures that the company is in compliance with applicable laws and regulations.
* Processing and overseeing documentation, status reports, and claims
* Maintaining subrogation records
* Monitoring pay inequities
* Ensuring work restrictions are clear
* Helping employees file incident reports
* Educating employees about workers' compensation policies and procedures
* Evaluating claims applications
* Assisting with complex claims and issuing payments
* Coordinating with claimants and partner resources to resolve cases
* Evaluates accident report
* Ensuring the timely processing of medical bills and temporary total disability benefits
* Reviews medical reports, witness statements, department investigation results and other documentation. Compiles facts and data regarding accident reports and filed cases.
* Reviews accident reports to identify patterns of injury and to determine whether unsafe conditions contributed to the accident; advises departments of trends in injuries and proper safety procedures that may result in reduction of injuries; provides department with information that will aid in reducing accidents and improve safety.
* Other duties as assigned.
Required Skills
* Extensive knowledge and understanding of applicable workers compensation laws, procedures, and regulations.
* Extensive knowledge of medical and technical terminology used in workers compensation cases.
* Excellent verbal and written communication skills with the ability to deliver presentations to explain rules and policies.
* Proficient with Microsoft Office Suite or related software.
* Excellent organizational skills and attention to detail.
* Fluent in English and skilled in oral and written communication
* Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public
* Decision-making, problem-solving, and time management skills
* Ability to handle multiple projects or tasks simultaneously with self-direction
* Well-developed team skills, unquestioned integrity, and the experience, confidence, and presence to effectively handle interpersonal relationships and sensitive HR issues
* Strong organizational skills
* Ability to adhere to and meet deadlines
* Ability to maintain attention to detail despite interruptions
* Strong administrative and data management skills
* Ability to raise issues proactively and in a timely manner
* Working knowledge of HRIS system(s)
* Strong administrative and data management skills
Required Experience
* Experience in handling sensitive, confidential information
* Previous experience in an administrative or similar HR role preferred but not required
* Demonstrated proficiency in Microsoft Office suite
* Obtain and retain an Airport Security Access with customs clearance (pass a Federal Background Check & FBI Fingerprinting)
Hallmark aviation services is a Drug free work environment, employment with Hallmark is contingent upon successfully completing drug screening process.