Location: Philadelphia,PA, USA
Join our dynamic team at EMR as a Weighmaster! If you're passionate about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you.
About the Role:
As a Weighmaster, you'll play a crucial role in our scrap yard operations. You'll be the first point of contact for customers bringing in scrap metal, ensuring a smooth and efficient process while delivering top-notch service.
Key Responsibilities:
* Weigh and ticket incoming customers on the scales, ensuring accuracy and efficiency.
* Utilize Weighmaster software to create tickets promptly.
* Direct customers safely on and off the scales to maintain a smooth traffic flow.
* Properly grade incoming materials for quality assurance.
* Provide outstanding customer service daily, addressing inquiries and ensuring a positive experience.
* Handle ticketing and dispatching of sold material.
* Monitor and inspect purchased materials for quality.
* Ensure compliance with material acceptability standards prior to purchasing.
* Report any issues or discrepancies to the Depot Manager.
* Perform additional duties as assigned.
What We're Looking For:
* Excellent communication skills, both written and verbal.
* Strong attention to detail and the ability to multitask.
* Capacity to work independently and collaboratively in a team.
* Solid critical thinking and problem-solving abilities.
* Ability to lift up to 20 lbs.
Qualifications:
* High school diploma or GED preferred.
* Minimum of one year of customer service experience.
* Previous experience in the scrap metal industry is a plus.