Job Description: WFL- Customer Service RepresentativeLocation: Bismarck, ND 58504Americash is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met in a timely and efficient manner.Responsibilities:
- Answering customer inquiries via phone, email, and in-person
- Assisting customers with product and service information
- Providing loans, check cashing, bill payments
- Resolving customer complaints and issues
- Maintaining accurate customer records and files
- Collaborating with other departments to ensure customer satisfaction
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and other computer applications
- Previous customer service experience preferred
If you are a self-starter with a passion for customer service, we encourage you to apply for this exciting opportunity.
Pay Range: $16 - $19 per hour