Overview:
UnityPoint-St. Luke's
PRN (As-Needed)
Responsible for transporting ambulatory and non-ambulatory persons (in wheelchairs) via a wheelchair van. Interact professionally with other healthcare professionals, disabled, disadvantaged, sick and injured persons.
Why UnityPoint Health?
- Culture At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage youre in.
- Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at .
Responsibilities:
Job Duties
- Safely maintain and operate a wheelchair van while in compliance with all laws and requirements pertaining to the operation of the vehicle and adheres to safety rules and practices.
- Secures all passengers in the van per Hospital Passenger Securement policy.
- Provide door-through-door pick-up and drop-off for all customers.
- Map out routes to and from specified destinations, identifying the most efficient route.
- Complete daily vehicle and equipment inspections.
- Practices will reflect Safe Patient Handling standards.
- Assists individuals or maneuvers wheelchairs on and off the vehicle.
- Documents required information per transport.
- Adheres to all traffic regulations.
- Ensures that seat belts, hook-ups, and harnesses are in working order and secure on all mobility devices as appropriate.
- Reports any maintenance problems in writing. Keeps vehicle interior clean.
- Reports accidents and incidents in writing as instructed and as necessary.
- Performs other related duties as required.
Customer Service
- Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
- Integrates and demonstrates FOCUS Values and Expectations for Personal and Service Excellence to guide professional behaviors, balance team and individual responsibilities, be open and objective to others views, give and welcome feedback, contribute to positive team goals, and put the success of the team above own interests all while adhering to polices and procedures.
Qualifications:
Education:
High School Diploma or Equivalent
Experience:
Previous Customer Service experience
Previous driving experience preferred
License(s)/Certification(s):
Valid drivers license when driving any vehicle for work-related reasons.
Basic Life Support Certification.
Knowledge/Skills/Abilities:
Local geographical knowledge and ability to operate GPS devise.
Must be able to work with minimal supervision and assume responsibility for timely completion of assigned functions.
Must be able to communicate effectively with people of a diverse professional, educational, and cultural background.
Other:
Use of usual and customary equipment used to perform essential functions of the position.