Wholesale Customer Service Representative
: Job Details :


Wholesale Customer Service Representative

NESCO Resource

Location: Bedford Heights,OH, USA

Date: 2024-09-20T14:12:59Z

Job Description:

MUST HAVE:

Experience Required: 1 to 3 years

• Experience Desired: 1-2 years of clerical experience, General office work experience

• Education Desired: High school diploma or equivalent

• Education Desired: Bachelors Degree

JOB DESCRIPTION

Job Profile Summary: Play an auxiliary role within the department, and could be responsible for managing data, or customer assistance, depending on the departmental needs

This could include tasks such as: data filing and data input and assisting wholesale customers in placing orders and correcting billing errors.

Job Responsibilities

• Assist wholesale customers in placing orders, correcting billing errors, and problem solving.

• Assist other clerks in the wholesale sales department as needed.

• Issue customer credits accurately and on a timely basis.

• Input retail prices for wholesale accounts.

• Input, print, and distribute ad plans for assigned stores and/or groups.

• Review all customer pricing, credits, and commitments for accuracy.

• Assist in inputting ad pricing for wholesale customers.

• Place commitments to buyers as requested by the wholesale customers.

• Control mail and general information distribution to customers

Job Details:

• Experience Required: 1 to 3 years

• Experience Desired: 1-2 years of clerical experience, General office work experience

• Education Desired: High school diploma or equivalent

• Education Desired: Bachelors Degree

Additional Information:

• Equipment Used: Normal office equipment

• Work Environment: Normal remote environment

• Physical Requirements: Hearing (auditory), Reading, Sight or Peripheral Vision, Telephone Usage, Typing, Communication (verbal), Writing, Scheduling

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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