Windows +Citrix Admin Fulltime Desired Competencies (Technical/Behavioral Competency)
Must-Have Minimum 5 mandate details are mandate with two or 3 liners
Wintel L3 (Primary skill):- - Basic knowledge/experience in OS patching, maintenance and validation using SCCM.
- AV/ Security patches updates management.
- Backup and validation (any one backup tool experience)
- Software's/ applications installation.
- Windows internal CA and certificate management (new request, renewals)
- Server build, Decommission, reclamation.
- Vulnerability remediation.
- Windows 2012, 2016 & 2019 troubleshooting and resolving critical, performance degrade issues.
- Managing and troubleshooting HP server hardware, firmware upgrade.
- Managing, troubleshooting SFTP server's (any SFTP tool).
- Addressing standard service request's related to access provisioning, capacity enhancements.
- Managing file server/ Distributed file system.
- Basic knowledge in VMware/ Hyperconvergence (HCI)
- Basic knowledge in Active directory.
Citrix L 2(Secondary skill):- - All aspects of Citrix design, performance-monitoring, and maintenance of all production Citrix systems
- Supports applications, hardware, operating systems, and network infrastructure
- Maintenance/monitoring/upgrading/troubleshooting
- Daily maintenance and troubleshooting of the servers in Citrix
- Administration on Citrix PVS for server maintenance (ongoing task), upgrades (ongoing task), and image maintenance/updates/upgrades (ongoing task)
- Configuration, deployment, proactive monitoring, and maintenance of EPIC-related tasks
- Following vendor and Epic best practices for hardware and software configuration
- Drawing upon concepts of tools, technologies, and methodologies to collaborate with other technical specialists when carrying out assigned duties
- Good technical knowledge depth on MS Operating System
- Providing 3rd level support to end users for issues on various OS platforms and the creation and communication of Citrix support documentation for 1st and 2nd level support teams
- Basic networking knowledge, including TCP/IP, firewalls, load balancers and switches
- Supporting XenApp and XenDesktop platforms running version 6.5 and/or 7.x
- Experienced with deployment of servers utilizing PVS and/or MCS in a virtual environment
- Working knowledge of Insight and Director monitoring platforms
- Basic knowledge in Citrix Netscaler 9.x or 10.x
- Strong communication skills
- Customer facing situation
- Flexible with shifts
Good-to-Have - Minimum 2 mandate details are mandate with two or 3 liners
- Powershell scripting