Job Type Full-timeDescriptionWE AREWork in Paradise! Join the team of the Napa Valley Wine Train. This historically, luxury, and Iconic experience has been a staple in Napa's Wine Country for over 30 years. As a Retail Associate you get to be a part of this iconic history. OUR CULTURE | Individual Distinction, Collective SoulThe Noble House Hotels & Resorts philosophy emphasizes location, distinction, and soul. Our properties are not a one-size-fits-all. And neither are our team members. What makes us the company we are lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun. Napa Valley Wine Train has an array of enticing (and delicious) adventures, there is always something new to try on the Napa Valley Wine Train. A day in the life...As Wine Sales Associate, you are on the front lines of the excellent customer service experience. You will greet guests on the station's retail lobby area as they wait to board our lunch, dinner, and legacy train experience packages. You will work in our gift shop, coffee station, and photo stations. You're friendly, energetic and professional personality will be a part of ensuring our guests' stay is a memorable one. RequirementsWine Sales Associate at Napa Valley Wine Train. 21+ YRS OF AGE What you will do... To be successful as a Wine Sales Associate, we're looking for team members who take pride in a job well done. Your thorough work ethic will be a part of providing an amazing experience for our guests. This role requires, positive energy, attention to detail, team building, and a big smile. Previous experience in a retail position/customer service cash handling position is very helpful but not required. We are happy to train efficient, observant, and personable people who are proud to deliver high quality service.
- Drive merchandise Sales.
- Stand and move for several hours at time.
- Showcase lively customer service skills.
- Customer Interaction.
- Complete sales transaction using POS systems.
- Follow transaction procedures.
- Ticketing Items.
- Stocking shelves.
- Photograph & process customer photos.
- Operate digital printing equipment.
- Restock printing supplies.
- Operating Coffee & Wine Bar station.
Must haves Available weekendsAt least 21 years of age.Sales KnowledgeWine KnowledgePhysical Requirements Ability to regularly lift 25lbs.Must be able sit and/or stand for long periods of time, and work on POS station for extended periods. Offer & Benefits In return, our qualified Wine Sales associates are rewarded with a competitive compensation plus benefits. We offer affordable health benefits, 14 days of accrued PTO annually, matching 401K, and the opportunity to work in paradise as a part of a great team in a place where you can be proud.We offer a flexible schedule to fit our mutual needs; please expect some weekend and evening shifts.If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply and become a Retail associate in our professional, fun Napa Valley Wine Train team.At Napa Valley Wine Train, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.