Winter 24/25: Front Desk Agent - Killington Grand Hotel
: Job Details :

The Killington Grand Hotel Front Desk Agents create the first impression of the hotel and resort and perform daily activities of the front desk with a genuine willingness to serve guests by providing accurate and courteous information. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Be happy and friendly, have an honest desire to help others. Making our guests experience positive and memorable. Functioning in a fast-paced environment with multi-tasking. Dedicated to familiarization with all products and services offered and assist guests with questions or challenges. Contribute to the overall success of our team and represent the values we strive to achieve. Be a good teammate. Welcome guests, check them in/out, distribute room keys, assist with inquiries regarding charges. Take payment from customers. Assist guests with reservations when applicable or refer a guest to the proper source/destination. Respond to ...Hotel, Front Desk, Agent, Winter